Hi @rgnldbrks, thanks for your message.
For a better understanding of your case, please add our Support Team email to the list of collaborators to your application and provide me a link to your application.
This will allow us to check your settings and run some tests to fix the mentioned problem.
To add our Support Team as a collaborator, you need to do the following steps in the Bubble Editor:
Settings > Collaboration > Add email email@example.com
Note: avoid the warning message regarding the plan, as we are an agency and you can easily add us to your collaborators.
Looking to hear you soon.