Eaty - Didn't install properly?

[zeroqode1]

Hi,

I’ve just installed Eaty and followed the instructions to remove the conditionals from the admin panel.

There seem to be a lot of things that aren’t working.

Most important is that clicking on the restaurants simply doesn’t work - it doesn’t take you to the restaurant page no matter where you click them from (index, search page, etc.).

All restaurants show as being closed, despite having edited one to be open from 00 - 23 hours.

I tried adding a new restaurant, marked it as approved, and it’s not showing in the restaurant list.

Any ideas what might be causing all of these errors?

I just checked on your own demo site Eaty App (bubbleapps.io), and the same thing happens there - clicking restaurants doesn’t work and they’re shown as closed.

Was there perhaps an update to the template that broke something?

I’ve tried in several different browsers (Chrome, Chrome incognito to disable extensions, Edge) and have asked a friend to check on a different computer, and it’s not working for him either.

Hoping it’s something simple, as the template not usable at present.

Thanks,
Matt

[Ecaterina]

Hello, @zeroqode1
Thanks for reaching out.

@zeroqode1

I just checked on your own demo site Eaty App (bubbleapps.io), and the same thing happens there - clicking restaurants doesn’t work and they’re shown as closed.

Was there perhaps an update to the template that broke something?

Thank you for notifying us about this problem. We will take a look at it with our developer team and will revert with an update.

@zeroqode1

All restaurants show as being closed, despite having edited one to be open from 00 - 23 hours.

Can you please let me know if you checked the settings of the Working Hours of the restaurants from our Demo Page? Please check our screenshots :

We kindly ask you to check these settings for the Open/Close hours for each restaurant and let me know if all is working now.

Thanks for understanding.
Best regards,

[Ecaterina]

Hello, @zeroqode1
Thanks for the patience.

By this message, I would like to notify you that we have checked and fixed the issue with the clickability of the restaurants (and some small functions here).

In order to work with an already updated template, you will need to follow these steps:

• Create a completely new application, and in the dropdown “start from template” select the corrected Eaty template ;
• manually copy all the settings you used in the previous application, comparing with default settings.

Unfortunately, this is the only way to start working with an upgraded template.

Please let me know if I can help you with some additional questions.
Best regards,

[zeroqode1]

Hey @Ecaterina,

Thanks for looking into that for me, and glad to hear it wasn’t something I was doing wrong!

I’ve just taken a look at your demo page again and it seems to be working now.

I deleted my application on Bubble and started again with the template, but unfortunately the issue is persisting.

Is there anything specific I need to do to get Bubble to use your corrected template as a base?

Thanks,
Matt

[Ecaterina]

Hello, @zeroqode1
Sorry to hear that you have faced the same issues.

We just checked the Demo Page of the template and the issue with clickability of the restaurants within the template is not reproduced. All is working properly.
When the restaurant is closed - the user can’t click on it.

Can you please provide us the screenshots or screencast, where we can find your issue and investigate it?

Looking to hear you soon.
Best regards,

[zeroqode1]

Hi @Ecaterina, everything seems to be working now, thank you!

One quick question - we want to customise the template so that restaurants can be clicked on even when closed (we are creating a preorder system so that people can order in advance).

Could you let me know how to accomplish this?

Thanks,
Matt

[Ecaterina]

Hello, @zeroqode1
Happy to hear that is working now.

@zeroqode1

One quick question - we want to customise the template so that restaurants can be clicked on even when closed (we are creating a preorder system so that people can order in advance).

You can make the closed restaurants clickable for sure. In order to proceed with it, you should remove these conditions firstly from the Reusable elements “restaurant-item” and “restaurant-item2”:

After removing, please uncheck this checkbox to make the elements in the Repeating Group clickable:

Please try it and let us know if the provided scenario is workable within your app.
Best regards,

[mohd]

Hi @Ecaterina
I hope you are doing good.

First, I want to thank the Zeroqode team for such an improved template, keep it up

I have been using the app for few weeks with no issue, just noticed today my live app is showing all the restaurants as closed even though I have them all set 24hrs open. I tried to find out the issue with no luck (although I am still learning; I’ve been using Bubble for the last 6 months so I kinda know my way around).

I created a new app to double-check and found the same issue. Even the Zeroqode online dome seems to have the same issue.

I have recorded it for you if you can advise.

Cheers

[mohd]

Hi again,

Just following up on last night msg. So, suddenly everything (showing restaurants as open) seems to work normally again. Incudinging my live app, the test eaty app and the Zeroqode online demo!

In this case, I believe the issue would be from the Bubble side (i.e. frozen workflow).

What do you think?

[Ecaterina]

Hello, @mohd
Thanks for using our template and such high appreciation from your side.

I’m glad to hear that all is working now on your side. The most probable reason for the mentioned issue is some glitches on the Bubble platform itself.
I’m afraid that we can’t predict behavior in some cases. But anyway, it’s just a temporary issue, which is automatically was resolved.

I hope that it will be a unique situation.
In case of any additional questions will appear - please let me know

Also, If you like our template you can rate it by going to the Template tab in Bubble editor. Find the template by name and give it as many stars as it deserves

The more feedback we get, the more motivated we are to build great templates
Thanks!

[mohd]

Hi @Ecaterina,

Thanks for your reply.

Actually, the same issue just happed now again for all the apps (your demo, my test and live app). So I was wondering why at this time after 11:00 pm my time. And yes it is not from the Bubble side it is the condition for the “Text close now” not reading the time after 11:00pm. I recorded the issue and how I fixed it FYI
Thanks!

[Ecaterina]

Hello, @mohd
Thanks for the recorded video.

So, the reason for your issue ( on this video) is pretty easy
As we can see from the restaurant opening hours, you have set the schedule from 1 AM to 12 AM:

However, it is not a possible option, because the restaurant can’t work backward in time.
Your restaurant was opened from 1 AM ( 01:00 of the night time) and closed at 00:00 ( midnight). So, this is an error

@mohd

Actually, the same issue just happed now again for all the apps (your demo, my test and live app)

We double-checked the Demo Page and this issue is not reproduced.
Allow us to recommend you to use only one format for time displaying to simplify the process.

@mohd

So I was wondering why at this time after 11:00 pm my time.

As for this, we still suppose that it is a Bubble Bug, but we will check it today.

Hope my advice will help you.
Best regards,

[Ecaterina]

Hello, @mohd

By this message, I would like to notify you that we have updated the Restaurant Schedule within the template and added a new feature.
Now, you will be able to set the “Around the clock” working hours, so your restaurant will work 24/7.
Please find the record below: Loom | Free Screen & Video Recording Software

In order to work with an already updated template, you will need to follow these steps:

• Create a completely new application, and in the dropdown “start from template” select the corrected Eaty template ;
• manually copy all the settings you used in the previous application.

Hope it will be helpful for you.
Best regards,

[mohd]

Hello @Ecaterina
Thanks for that

[Ecaterina]

Hello, @mohd

Hope this feature will be helpful for you!
In case I can help you with some additional advice - let me know

Best regards,

[mohd]

Hi @Ecaterina

Today again all the copies of the Eaty app are showing restaurants as closed, although the time is set to be open, I recorded the screen for your online demo. Please advice.

Thanks!

[Ecaterina]

Hello, @mohd
Thanks for the provided screencast.

We have tested our Demo page and it works properly. Please find the screencast of our Demo Template: https://www.loom.com/share/4030ac4dcdf649c8be7949ae33f9fac8

Allow me to mention that in case you have started a new application from the upgraded template, you should no face the mentioned issue. Thus, please start the new application from the very beginning.

Please enter your Bubble account and press on “New app”. After it, choose the “start from template” in the dropdown:

I’m afraid, that this is the only way to work with an upgraded template.

Best regards,

[alex.ratinsky]

Привет!
Такая же проблема, не работает что-то.

[Ecaterina]

Здравствуйте, @alex.ratinsky
Спасибо за ваш комментарий.

В первую очередь, могли бы вы уточнить, если вы тестируете нашу текущую Демо - Страницу?
Если да, то спешу Вас уведомить о том, что я протестировала её и с обозначенным поведением не столкнулась.

Ниже вы можете увидеть видео, записанное с нашей страницы:
https://www.loom.com/share/9b4ab1a778cb419db7febb12c7bfe495

Как вы можете заметить, изменение и отображение времени корректно для всех пользователей.

Могли бы вы, пожалуйста, уточнить, где именно вы столкнулись с указанной проблемой?
Спасибо!

[alex.ratinsky]

Да, все норм)).
Видимо сбой какой-то у меня.