Services Plugins FAQs

Editable Data Table like Excel - not working

Having trouble getting the Editable Data Table like Excel plugin to work. Can I get support to look at my setup?

Hi, @sjohnston!

Thank you for reaching out!

Please be sure that you followed our instructions. Here are the instructions how to make the plugin work:

  1. Go to your app settings http://prntscr.com/inntef

  2. Go to API tab and enable option “This app exposes a Data API” http://prntscr.com/inntz1

  3. Choose a data table which you’ll use in Editable Grid

  4. Go to Data > Privacy and choose fields which will be displayed in your grid http://prntscr.com/innwlr

  5. Go to Editable Grid settings and set your Data Type, columns and fields Unique ID which you want to display in Grid ( NOTICE! Columns name should be same as they’re in Database, upper and lower case should be respected ) http://prntscr.com/ino4y9

Also could you please provide more details regarding plugin settings that you set, e.g. screenshots of the workflow/setup, console.logs to help you better.

Regards, Julia!

Here are screenshots of my setup:

Hi, @sjohnston!

Thanks for provided details. We’ve tried to replicate this setup and unfortunately, the issue is not reproducing on our side, by setting same setup as yours.

Data Privacy:

Grid Element Proprieties:

Can you please be sure that you have actual data added in Database:

Data-> App Data:

The result :

Could you please provide preview results of the Grid that you’ve got and console.logs to help you better.

Regards, Julia!