Services Plugins FAQs

Error message in Element Inspector - AWS File Uploaded

Hi,

Keep getting this message and files sometimes don’t upload:

The plugin AWS #1 File uploader - Any Size / action Get all files from s3 a S3 Objects threw the following error: TypeError: Cannot read property ‘then’ of undefined
at eval (PLUGIN_AWS–1-File-uploader—Any-Size-element_action–S3-Objects-Get-all-files-from-s3-.js:3:26)
at https://dhtiece9044ep.cloudfront.net/package/run_debug_js/38c5993c434d9674ba82a5a11ea977ff563a0ee472cb9ce75260a17ed85c5514/xfalse/x10:15:479091 (please report this to the plugin author)

Thanks

Hi, @steve.middleton!

Thanks for reaching out!

Could you please clarify what plugin element do you use and provide the error screenshot and steps to reproduce them? Also, please make sure that you have set up all the settings properly according to the documentation: https://docs.zeroqode.com/plugins/aws-file-uploader-plugin . Also make sure that region & identity pool id is in the same region.

With any additional info would be easier to figure out what is going wrong. Thanks for understanding! :pray:

Happy New Year and wish all the best! :tada:
Best, Julia.