Error on Page Regarding AWS File Uploader

[jwoodall]

I got the following error message at the bottom of my Bubble Editor:

The plugin AWS File uploader - Any size / element File uploader threw the following error: TypeError: Cannot read properties of undefined (reading ‘files’)
at e… [as updateFunction] (PLUGIN_1527575349408x715242509040615400/AWS-File-uploader—Any-size–update–File-uploader-.js:3:50995)
at eval (PLUGIN_1527575349408x715242509040615400/AWS-File-uploader—Any-size–update–File-uploader-.js:3:51676) (please report this to the plugin author)

[dorel]

Hi @jwoodall,

Thank you for reaching out!

To help us better understand and address the issue, could you please provide a screen recording that shows what actions you take before encountering the “undefined” error?

We’ve noticed this error particularly occurs with the “Reset” action when the uploader is placed within a reusable element or popup and attempts are made to reset the uploader before it’s displayed on the screen.

If this scenario matches yours, please ensure that the Reset action is performed after the popup or reusable element is shown, or consider adding this action upon closing the popup or reusable element.

Looking forward to your response

Best regards