I am encountering an error while using the Countries plugin in Bubble. The error occurs during data parsing.
It seems the plugin is unable to handle the data returned for certain countries, such as “South Georgia and the South Sandwich Islands.” This may be caused by the structure or formatting of the data.
Could you please look into this issue and provide guidance on how to resolve it?
Thank you for your assistance.
Best regards,
Wellinton
Hello @tossinwellinton,
Thank you for reaching out to us.
I have further checked the plugin on our end, and it looks that the problem to be related to the “List all countries” API call. Could you please confirm if you were specifically using this data call when you received the error message? Nonetheless, I have already forwarded this concern to our development team to further troubleshoot and provide a resolution promptly. I will let you know when it is ready.
If you have any other questions in the meantime, please let me know.
Thanks again, and I wish you a great day ahead!
Best regards,
Support Team
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Dear Support Team,
Thank you for your prompt response and for looking into this issue.
To answer your question, yes, I was specifically using the “List all countries” API call when the error occurred. It seems to be related to the data returned for certain countries, as indicated in the error message I shared earlier.
I appreciate that you’ve already forwarded this to your development team, and I look forward to any updates or resolutions regarding this issue.
If you need any additional details or tests from my side, feel free to let me know.
Thank you again for your assistance, and I wish you a great day as well!
Best regards,
Wellinton
Hi @tossinwellinton,
Thank you for your update!
Yes, the development team is currently investigating this problem. It appears to be a glitch with the Bubble plugin editor. Nonetheless, we will work to resolve this promptly and will inform you as soon as there are any updates.
If you have any other questions in the meantime, please let me know.
Have a great day!
Best regards,
Support Team
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Hello @tossinwellinton,
I hope this message finds you well.
I am writing to inform you about the latest update to the Countries plugin, version 3.15.0. We have changed the API provider due to unresolved issues with the previous API used in that data call.
To continue using the plugin, please obtain your free access token from the following link: Restful Countries - Request Token and enter it in the plugin’s settings tab.
Please note that the API structure fields have changed slightly, so you may need to adjust your configuration accordingly.
Could you please test the update on your end and let me know if everything is clear and functioning properly?
If you have any other questions, feel free to reach out.
Best regards,
Support Team
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