Hi everyone, I’m getting this error:
The plugin Satellite (reusable element addon) / action trigger antenna receptive to Satellite threw the following error: dispatchEvent@[nativecode]run@anonymous@ (please report this to the plugin author)
I’m using this to trigger events only, no need to pass any parameters, so I’m not sending data from the satellite to the antenna.
Hey @gianpablo17 ,
Thank you for contacting us.
To understand better your use case, would it be convenient to share the following information:
-Screenshots/Video of your plugin element’s configuration.
-Link to the plugin page on Marketplace
-Workflows associated with the plugin.
-Any additional details you believe are important for us to replicate and understand your use case.
Looking forward to your reply.
Best Regards,
Anton
Hi Anton, thank you for your fast reply.
The antenna is placed in the main page while the satellite is in the reusable element. I just wanted to trigger the antenna to run some steps. Please, see screenshots.
Hey @gianpablo17 ,
Thank you for your reply.
Can you let me know if you are reffering to this plugin? (Satellite (reusable element addon))
This information will help us better understand the problem you are facing.
I look forward to hearing from you!
Best Regards,
Anton
Hi Anton, yes it is exactly this plugin.
Hey,
Thank you for your reply.
I checked how the plugin is configured on our demo page, and it looks like your plugin is configured exactly the same way.
Most likely, the problem is in Workflow due to incompatibility of actions.
Would it be possible for you to add our Support Team email to the list of collaborators in your application and provide us with a link to your app? This will enable us to check your settings and reproduce them on our side to identify the issue.
To add our Support Team as a collaborator, please follow these steps in the Bubble Editor:
Settings > Collaboration > Add email support@zeroqode.com.
Please note that you may receive a warning message regarding the plan, but since Zeroqode is on an Agency plan, you can easily add us to your collaborators.
Thank you for your time and we look forward to hearing back from you soon.
Please indicate on which page the plugin is located and provide the login and password (if any) in your application. (You can send me this info in DM or support@zeroqode.com)
Best Regards,
Anton
