Services Plugins FAQs

Error with trying to delete Azure file using Multi-file Uploader

I’m trying to use the Uploader to delete a file on the Azure Container, but I get the following error:

Any suggestions on how to resolve this?

Hi @neeraj.shah,
Thanks for reaching out!

Please make sure that you have enabled all these checkboxes, as it was demonstrated in our documentation:

Summary

Find the CORS settings and put the allowed methods, as in my screenshot. After it, please add * to Allowed origins, Allowed Headers, and Exposed Headers.

Summary

If the issue persists, please share a video recording showing the issue, your setup, and screenshots from the Azure dashboard. Please also provide error screenshots from the debugger and browser console. This will help us to understand what might be the issue and provide a solution as soon as possible.

Best regards,
Gulce

I’ve confirmed the permissions and I’m able to load the files properly. Does the file need to be loaded in the Uploader to call the delete from Azure function? Or can I use this command for any file on Azure? I’m trying to delete a file that was uploaded previously, and I have the URL that the Uploader returned, but the file is not loaded in the Uploader at the time that I call the function.

Hi @neeraj.shah,

Unfortunately, it’s not possible to achieve your goal with the file URL at the moment. You will need to add the file name to delete the previously created file in the Remove file from Azure action. :pray:

Summary

image (2)

Please let me know if you have any further questions.

Best regards,
Gulce

I’ve tried with the file name also and it gives the same error.

@neeraj.shah, I’m sorry for the inconvenience.

We are investigating it thoroughly. I will personally look into the issue and get back to you as soon as possible with a resolution.

Thank you for your understanding.

Best,
Gulce

Hi @neeraj.shah,

Sorry for taking some time to get back to you on that. :pray:

We’re still working on your request. We will keep you informed of any progress or updates regarding the situation. Hope for your understanding.

Best regards,
Gulce

Hello @neeraj.shah,

Thank you for your patience.

I’m glad to inform you that we have addressed the issue with removing files from Azure in the latest plugin update. To resolve this problem, please make sure to upgrade your plugin to the newest version and give it a try.

If you encounter any further issues or have any other questions, feel free to let me know. :slightly_smiling_face:

Best regards,
Gulce

Awesome. Thank you! I will check it out today and report if there are any issues.

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