Freelancer Sign Up Not Working on Uplance Template

wboone · April 18, 2020, 7:21pm

I bought the Uplance template and the freelancer sign up does not work. It results an error stating “Sorry, due to a technical error we are unable to register users at this time. Please try again later.” I need some help with this.

I restarted the template and now I get this error when I try to sign up as a Freelancer:

wboone · April 19, 2020, 11:23pm

So it looks like I need to create a Stripe account and set up my API keys for the freelancer sign up to work.

alexandru · April 20, 2020, 12:54pm

Hi @wboone,

Thanks for reaching out. Yes, it is required to create a Stripe account and configure the API keys for your template in order to make it work. Please check this documentation https://docs.zeroqode.com/templates/uplance-freelancing-like-upwork-template where you can find necessary instructions. Make sure the template has been configured properly, then give it a try again.

Hope it helps.

Best,
Alex

wboone · April 20, 2020, 1:19pm

Thanks, Alex. After doing so, when I try to sign up as a freelancer, the site automatically forwards me to the stripe site and shows the following error:

Does the template require freelancers to sign up in Stripe before registering on the site?
If so, is there a way around this?

alexandru · April 20, 2020, 3:03pm

Hi @wboone, yes, the way this template works, is when users sign up they are redirected to the Stripe platform and asked to register to Stripe before being signed up on the site. This step can be removed from your workflows if you will, so users can just sign up on your application. However, it will be required anyway to create or log in with existing Stripe account at a certain point, in order to be able to proceed with payments using Stripe.

Regarding the error, please check all your keys in the Stripe plugin settings. They should be different for development vs live version of your app. Your Stripe account has a test vs live toggle as well, which will allow you to get the keys for each mode. Then give it a try again.

Hope it helps.

wboone · April 20, 2020, 4:52pm

Thanks, Alexandru.
How do I remove the Stripe step from the workflows?

alexandru · April 21, 2020, 9:14am

Hi @wboone, the workflow Steps for sign up process can be removed on the signup page within your app, where you can find the Stripe one and delete it if you want at your own discretion.

If you have some questions on Bubble itself, please post your request here at https://forum.bubble.io/ or you can check our online courses at https://lab.zeroqode.com/ that might be helpful.

Thank you for understanding.