Services Plugins FAQs

Fuzzy search & autocomplete not sorting when using 'Change which field...'

Hi,

I’m trying to set up a search where a drop down is used for sorting and a button to alternate between asc and dsc. This works fine without a search but when a search is carried out it doesn’t function. Can you please help?

I’ve set the same settings in Search&Autocorrect A’s Data Source but it won’t work.

Thanks,

Jon

Hello, @jon.m.allen. Thank you for you using our plugin :slightly_smiling_face:

In most cases when the Repeating Group’s data source is being sorted, before the search function is triggered, the plugin won’t return any results. Since the plugin’s logic is to filter the database on its own, its work might be interrupted by the filter you add (dropdown or any else).

The only possible solution for your use case is to filter the result of the plugin search (the “Matches” state).

If you need any help with the exemplary use case setup - let me know, I’ll be glad to assist.

Hope it helps :sunflower:

Hi @kate ,

Thanks for your response. I’ve tried a few things to implement what you’re suggesting but nothing has worked. I’ve even tried hard coding the sorting into the Search and Autocorrect Element’s data source and that’s not working either.

Some further information and an example use case set up would be great.

Many thanks,

Jon

Hi @jon.m.allen,

Thank you for reaching out!

Could you please provide some screenshots, most preferably a screen recording using Loom or Bubbles, on how you set up the element and the filtering of the data? This would help us understand where the issue comes from and how to provide you with the necessary support.

Cheers :hugs:

Hi Dorel,

I’ve just sent you a private message with a screen recording.

Many thanks,

Jon