Services Plugins FAQs

Fuzzy search & Autocomplete not working on Android

I’m using this Plugin and it works well on PC-Chrome, OS-Safari, and OS-Chrome , but doesn’t work on Android Chrome. Are there any known issues that would cause this? Any ideas where I should begin looking?

Thanks

Hello @mlw18064,
Thanks for reaching out.

We’ve checked the plugin functionality on Android (chrome) and it works properly on our end. Please try to clear cache and cookies, it might be helpful.

In case the issue still persists, can you please add our Support Team email to the list of collaborators to your application and provide me a link to your application? Please also mention on which page and which scenario should be tested. So we can check this behavior on our side with Android Devices and run some tests.

To add our Support Team as a collaborator, you need to do the following steps in the Bubble Editor:

Settings > Collaboration > Add email support@zeroqode.com

Note: avoid the warning message regarding the plan, as we are an agency and you can easily add us to your collaborators.

Looking to hear you soon.

Regards,
Gulce

OK, I have added email as a collaborator.

Link to builder page is

Let me know if you find anything.

Thanks

Hello @mlw18064,
Thank you for providing access. :pray:

I’ve carefully checked your app and here is the result:

First of all, we noticed that the plugin occasionally doesn’t work on the desktop as well, because the input element you use to search is loaded before the plugin element (Search&AutoCorrect).

For this, I’ve added the show Search&AutoCorrect action on the page load and checked it on different Android devices. I can confirm that the search function is working properly now.

Summary


Please check our test page and let me know how it’s going :slightly_smiling_face:

Best,
Gulce

Yes, added to my page and confirmed it is working now. Thanks for your help. Your service is amazing.

Mark

1 Like

Ran into another intermittent issue which only showed up on Android. Search and Autocomplete was loading correctly, but repeating group was not updating per search’s input. Again I believe this was a loading issue as it was random. I Implemented a search button( icon) that when pressed, sets a state. I then use this state as the input to Search and AutoCorrect. So far this seems to be 100%. Will let you know if there are other issues.

Hi @mlw18064,

Glad you found a workaround. In case of any other issue, please share a video recording with me so that I can better understand the issue and give proper feedback on it. I will be happy to help.

Have a good day!

Best,
Gulce