Services Plugins FAQs

Get balance for specific token

How to get balance for specific token using the metamask, web3 and walletconnect plugin. I can’t see the docs. Just the get balance for native.

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Hello @laronlineworld ,

Thanks for reaching out to us.

Regarding your question, are you referring to the #MetaMask & Web3 & Wallet Connect Plugin? If so, you can find the documentations on the plugin’s dedicated page here:

There’s also a demo page available where we’ve set up examples on plugins main use-cases.

Could you please review the materials and let me know if everything is clear or if you have any other questions?

Thanks, and I look forward to your reply.

Best regards,
Support Team
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yes that is right, I’m referring to #Metamask & Web3 & Wallet Connect Plugin. There is no clear docs for check token balance just the balance for native.

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Hello @laronlineworld ,

Thanks for your message and confirmation.

Could you please clarify what exactly do you mean by the “balance for native”? How is it currently functioning for you, and how do you expect it to work?

If you’d like to retrieve the Ethereum balance, you can use the two available actions in the plugin—one for Metamask(Get Balance) and one for Web3.js(Web3.ETH: Get Balance Web3)—and then utilize the element’s “Balance” state to get the values.

You can also find examples on our demo page:

Thanks, and I look forward to your reply.

Best regards,
Support Team
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The get balance only works for native tokens. How can I get the balance for a specific token?

Also the read contract is not working. I don’t know what I’m missing but I try your demo view same output the read contract is not working. I did this ask work around in getting token balance


You have a lot of download but your plugin is not working properly. I think Web3 & Metamask is better.

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Hello @laronlineworld ,

Thanks for your message.

Regarding the “Get Balance” action, please note that MetaMask is a Chrome-based cryptocurrency wallet designed for interacting with Ethereum blockchains. As such, the values you obtain from the Get Balance action will be specifically in ETH, not in other currencies. Additionally, the MetaMask API architecture does not include methods for retrieving specific coins from the wallet. You can check more details at this link: MetaMask developer documentation

Regarding the screenshot with the error you shared, could you please provide more information on how you encountered it on our demo page? Specifically, which action led to this error? If possible, please record a screencast so we can better understand the issue.

Thanks, and I look forward to your reply.

Best regards,
Support Team
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