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Getting error: "Sorry, we ran into a temporary bug and can't complete your request."


Hi Team,

I’m receiving this error: “Sorry, we ran into a temporary bug and can’t complete your request. We’ll fix it as soon as we can; please try again in a bit!” and have no idea why. I’ve properly installed the "Google Sheets & Charts (Service) plugin but when I try to test the actual workflows I receive that error. The error pops up on both the live and dev versions of the site.

Can you recommend some steps for me to be able to troubleshoot this issue?



Hello @bootstrapp.co

Thanks for reaching out!
I would recommend you, to double check our documentation and application setup, the editor page : https://docs.zeroqode.com/plugins/google-sheets-and-charts-service-plugin

Also strongly recommend you to check your API key since this sometime may cause such issue, be sure it’s correctly formatted and pasted inside the plugin setup tab.

Alternatively, share with us more details, like screenshots/video of your workflow, setup plugin, console.logs, etc.

Thanks for understanding. :pray: