Services Plugins FAQs

Google Sheets & Charts | 'could not connect to remote server' error

Hi Zeroqode folks,

I’m intermittently getting an error when trying to use the ‘Write a Row to Sheet’ action with the Google Sheets & Charts plugin.

Sometimes, after 20 seconds or so, Bubble’s ‘temporary error’ message will present itself to the user, and in Bubble’s logs it simply says “Workflow error - Could not connect to remote server”, and the row that should have written doesn’t appear in the Google Sheet.

This has happened to a number of different users trying to write different data to different sheets, so the cause is neither the data being fed in, nor an issue related to a particular Google Sheet.

Removing the Google Sheets & Charts action from the workflow stops the error from occuring, so it’s definitely related to this plugin.

How can I get further assistance with this error to ensure that data consistently writes to Google Sheets when I need it to?

Hi @grgrsmth, thanks for your message.

For a better understanding, please share (here or in DM) screenshots of the related workflow setup, each step, it will allow us to analyze the case in more details.

Looking forward to your reply.

Regards,

1 Like

I’ve sent you a DM with a screenshot :saluting_face:

Hi @grgrsmth, thanks for DM, I will discuss shared details with the developer team.
Once any feedback will become available, I will let you know asap.

Regards,