Services Plugins FAQs

Help with Advanced Multi uploader

Few question about this uploader.

When integrating the condition “when uploader is hovered” I have the font color to change but it doesn’t change at all. is there a way to fix this?

Also, how do I decrease the preview size when users choose an image to be uploaded?

Thanks!

Hello, @JayyyTeee
Thanks for your question.

If I understand you correctly, you are willing to decrease this element, when you are trying to upload the file:


If yeas, please note that it is not possible to control this area, since plugin calls the system popup.

Indeed, this feature is not working right now. We need to check the reason for this behavior.

I will revert to you with an update once our team will investigate this case.

Best regards,

when do you think this will be updated? Would really make a difference if the text changes upon hovering so users know its clickable without saying “click here”

Hello, @JayyyTeee

Unfortunately, I can’t provide you with an approximate timeframe for fixing this feature due to the overload of our developers.
I will do my best to speed up the process.

I will check if it would be possible additionally with verifying the hovering of the element.

I will let you know once will have any feedback from the developer’s side.
Thank you for your understanding.

Best regards,

It’s kind of embarrassing that you worked on this product and started selling it but didn’t provide the basic necessities needed for UX. Great UI though…

Zeroqode = 0/5 stars so far from my perspective.

Hello, @JayyyTeee
I’m sorry to hear that :pray:

I need to note that currently, Bubble platform is constantly making new changes to the editor and its functionality, so some basic functions may not work/work not the same way as before.

It changes all the time, so it’s not always possible to trace the appearance of the problem.

I understand your feelings, but the plugin is working properly and performs advertised functionality, thus, I can’t agree that temporary issue with the hovering of the element could decrease a real functionality and importance of this product :pray:

From our side, we are doing all the best to fix the issues at the nearest time. Thanks for your patience!
I will revert to you with an update ASAP.

Best regards,

Glad to read your defensive response.

The basic functionality of changing the text color is pretty important for users to know that an element is clickable. This also includes the functionality of changing the mouse cursor, again, so a user knows something is clickable, which the uploaded DOES NOT provide.

As of the current time (October 20th, 2022) the multi uploader Does not provide the basic functionalities mentioned above. Therefor the product is mediocre and other no-code builders should be aware of this issue.

Thank you for understanding the importance of UX within an App.

1 Like

Hello, @JayyyTeee
I’m sorry to hear your feedback.

The main functionalities of the plugin are uploading the files to different storages ( Bubble storage, Uploadcare, Filestack, or Microsoft Azure). Additionally, it supports live preview, image/file size limits, file type, and much more.
And I need to note that these features are workable.
The hover was not intended by default for certain types of elements, like this one. Thus, we need just a bit of time for checking it.

Thus, I really sorry to hear your feedback and read it on the Bubble Marketplace, since I know that you
left this review there. However, I noted that we are working on fixing the issue with the element hovering. Our developers are looking into this already.
User experience is really important to us and we are striving to work on each issue in a really quick manner.

Unfortunately, this plugin doesn’t have to change the cursor and it wasn’t mentioned in the plugin description or documentation.

I will revert to you with an update once this plugin will be deployed. Hope that after that, you will change your thoughts and review.

Thanks for your understanding.
Best regards,

Looks like we have different standards to how something should function within a product. Again, UX is very very important to any app/website. I do not know a single website/app that doesn’t do the things mentioned in my last reply.

I will be open to changing my review if the features mentioned are implemented into the uploader, otherwise, I will keep the review so others know about the missing functionalities.

Screen Shot 2022-10-21 at 9.17.09 AM

Hey, @JayyyTeee

I completely understand your feelings, that’s why I started an investigation with our development team once received your request.
All these features will be implemented ASAP.

Just for adding more details here, we haven’t had any requests regarding changing a mouse cursor for this plugin ever. It was not described anywhere at all and it was not implemented from the beginning :slight_smile:

I will revert to you with an update.
Best regards,

With that statement I’m assuming zeroqode* is not going to implement such “features”, which is fine but I’d like to know so I can move on and find another source.

Hello, @JayyyTeee

All these features will be deployed in the nearest time :slightly_smiling_face:
The most probable, it will be done Tomorrow, so it’s needed a bit more time.

As I noted earlier, we started our investigation immediately after your first request.

Thanks for your time.
Best regards,

1 Like

Hello, @JayyyTeee

Through this message, I would like to notify you that we updated the plugin per your request.
Now, the element and its area could be hovered and you can change its color:

Also, even taking into consideration that plugin’s library doesn’t contain changing the mouse cursor, we added it.

Please upgrade the plugin’s version to 2.66.0. and give it a try.
I will be waiting to receive your feedback.

Best regards,

1 Like

Much much better. Users will now be inclined to understand that it is a clickable element. Updated the review within the plugin page, hopefully that helps with additional customers for the plugin.

Hello, @JayyyTeee
Happy to hear that you are satisfied with the plugin update.

I’m grateful for this. In case I can help you with anything else- let me know. I will be ready to help you.

Best regards,