Services Plugins FAQs

Help with Agora Livestream Recording Output

Hi,
I’m using the Agora Livestream plugin and successfully set up cloud recording to save streams in my AWS bucket. However, I noticed the recordings are saved as multiple files: one .ts file, two .m3u8 files, and a .webm file without audio. Unfortunately, there isn’t a single file that includes both video and audio.

I tried switching to Composite Cloud Recording, but it only produces a single .m3u8 file in my bucket that doesn’t play the video.

Is there a way to configure the cloud recording to output a single file that includes both video and audio?

Thank you in advance!

Hi @rodrigoaoliva1,

My apologies for the delayed response here over the weekend!

We received a similar concern on the Bubble Forum, so I wanted to check if that’s you. If it is, could we discuss this only on one channel to avoid any misunderstandings?

If not, I’d be more than happy to help you here :hugs:

Best regards :sunflower:

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