Services Plugins FAQs

Hotjar Analytics plugin: Add user attributes

Hello there!

We have installed the HotJar Analytics & Site Recording on our app and it works fine to record user sessions.

We now would like to use a Hotjar feature that allows adding additional info about the user’s recorded session named “User Attributes”. This forum editor won’t allow me to past the link to Hotjar’s documentation.

We couldn’t find how to add the additional parameters required by Hotjar’s API.

Any tips?

Thanks in advance!
– Mauro

Hi @maurorezende,

Apologies for the delayed reply :pray:

I wanted to confirm that we received your message and will provide you with more information about your request as soon as possible!

In the meantime, if you have any other questions, feel free to send them here!

Best regards :sunflower:

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Hello @maurorezende,

Thank you for reaching out to us.

We’ll check the reason why you couldn’t post a link, it’s probably related to some security restrictions on the forum. Nonetheless, you can email us at support@zeroqode.com.

Could you please also provide there more details on the “User Attributes”? Specifically, please include a link to it, explain how it works in Hotjar, and how you envision it working with our plugin.

This will help us better understand your request and provide a more accurate response.

Thanks, and we look forward to your message.

Best regards,
Stefan Chiciuc
Support Team
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Hi Stephan,

Thanks for looking into this matter.

The link I couldn’t post in my message was just the Hotjar article about user attributes.

User Attributes are pieces of information that an webapp developer can set so the HotJar agent sends it along with the session recording and survey submission. Examples are user_id, user_name and any other

Alternatively to the link I’d post here, you could google for “hotjar” “what are user attributes” (keep the quotes) the hotjar doc about User Attributes should show in the first results.

Also, if you google for “hotjar” “how to set up user attributes”, it should show the technical details on the first results.

Best,
– Mauro Rezende

Hello @maurorezende,

Thank you for your message.

I have looked into your request further. The Hotjar plugin helps you install Hotjar faster in your Bubble app, allowing you to monitor your pages directly within the Hotjar application. However, I may not fully understand your request and how you would like it to function specifically within the plugin.

Nonetheless, to proceed with your request for new features or improvements, we invite you to sponsor the development. To begin the review of your sponsorship request, please complete the Sponsoring Plugin Features Form: Interface Form - Airtable

Once submitted, we will review your request and provide an estimate of the hours required and the associated cost.

We look forward to collaborating with you and better serving your needs.

Best regards,
Support Team
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