Services Plugins FAQs

Hotjar video recording

Hi there,

Anyone knows if with Hotjar plugin, we can get video recordings (sessions recording) of users using our app ?

We have a wrapped iOS Bubble app using BDK native.

Thanks for the insights.

Hi @moundir.rohmat ,

Thank you for reaching out to us!

Let us please check your request, and we will provide you with the necessary information as soon as we have it.

However, we would like to inform you that we can’t guarantee that our plugins will work properly with a third-party wrapper such as BDK, unfortunately. :frowning:

Cheers :hugs:

Hello @moundir.rohmat ,

I’ve verified with the dev team, and I would like to let you know that our plugins are designed to work with web apps first.

Unfortunatley, we can’t guarantee the compatibility of the Hotjar plugin with other wrapper services such as BDK, but we suggest you install the plugin inside your app and test it for your scenario since it’s free you can use it as long as you need. :slight_smile:

Any questions about the functionality of the plugin, you can always get in contact with us here or at support@zeroqode.com.

Have an amazing day ahead.
Cheers :hugs: