Hey @viralystmarketing ,
Thank you for contacting us.
Thanks for your message. The HTML5 Video Player plugin is mainly designed for web applications, and mobile browsers often have stricter autoplay restrictions.
Even with “Muted” and “Disable Auto-Fullscreen” enabled, some mobile devices (especially iOS) may block video autoplay unless there’s user interaction.
General tips:
-Make sure the video supports inline playback (playsinline).
-Use a mobile-friendly format like MP4 (H.264).
-Consider adding a fallback image or triggering playback after a user tap.
Let us know if you’d like help setting up a fallback!
Best,
Anton
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