Services Plugins FAQs

I get an "email is already in use" message and cannot login

Plugins
#1

I am using the Google Drive Plugin to login from the Bubble app.
This app requires an additional field in the User record.

Therefore, if a user logs in without a User record, the login will fail.
However, a User record with no additional fields is created.
If the administrator edits the record and fills in the additional fields, the user can log in without problems.

However, if the User record is pre-created before Login, the message “email is already in use” is displayed and the user cannot login.
In this case, a User record is created with no additional fields.
This is probably because the pre-created User record and the user who logged in are treated as different users with the same email.

What should I do to ensure that the pre-created User record and the logged-in user are treated as the same user?

#2

Hi @T.Naganuma, thanks for your message.

I’m afraid that without additional details it would be hard to identify the issue.

Please specify which of our three Google Drive plugins you are using within your app:

*In case there is any other first two plugins, please use the demo editor pages for examples of workable setup and available supporting documentation.

Looking forward to your reply.

Regards,

#3

Hi Serg.
I am using the “Google Drive API Plugin for Bubble.”

However, I found a solution to this problem.
When a user logs in, a user record is created with no additional fields.
Therefore, we just had to create a workflow that adds the additional fields to the user record when the user logs in.
Sorry for the inconvenience.

#4

Hi @T.Naganuma, thanks for the reply and glad to hear that the issue has been solved :blush:

If any other plugin-related support would be required, please drop a message here.

Regards,