Services Plugins FAQs

Image and compressor uploader Exif question

I have a question about the plugin “Image and compressor uploader”

My client would need to get the EXIF of the original picture even when the picture is compressed, right now I saw that it erased the EXIF when the picture is compressed.

Is there a way to keep this EXIF even if it’s compressed ?

Thank you so much for your help !

Hey @kaydevfr ,
Thank you for contacting us.

This feature is not currently available in the plugin.
I have already asked the development team to check if we can add your idea in the next plugin update. As soon as I receive a response from them, I will be sure to contact you.

Have a great weekend!

Best Regards,
Anton

Hi Anton,

Thank you so much for your response you guys rock !!

Waiting for your update,

Have a great weekend too !

Best Regards,
Kaysan

Hey @kaydevfr ,
Thank you for your patience.

I’m excited to share that we have updated the Image compressor and uploader Plugin action and have to version 3.41.0(Updated library to version 1.2.1).

Could you kindly update the plugin within your app to this latest version and confirm whether everything is now operating smoothly?

Feel free to explore the plugin’s functionality on our demo page.

Your patience and cooperation throughout this process have been greatly appreciated.

Best Regards,
Anton

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Hi back @AntonZ

I tried to test it on the demo page, but when I download the picture, the EXIF is empty or replaced by current date/time

Do you have additionnal informations on how can I get the EXIF back,

Did the devs added a field for that in the response of a compressed file ?

Thank you so much for your time !

Hey @kaydevfr ,
Thank you for your reply.

Our team checked how the plugin works after the update, and EXIF is now saved as it should be. No problems were found.
You can check it in this video.

Also,if you need to upload files, the plugin is not designed for this purpose. As a workaround, you can use the following: https://exif.tools/

Have a nice day!

Best Regards,
Anton

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Hi @AntonZ ,

I follow up this ticket because recently I checked few uploaded pictures on the plugin,

But can’t see the EXIF informations as before

Could you help me with that issue ?

Thank you so much and I wish you & all the team a merry Christmas ! :christmas_tree:

Hey @kaydevfr ,
Thank you for your reply.

I have received your message and will check it with the development team as soon as possible.
As soon as I have a response from them, I will be sure to contact you.

Thank you for your understanding and merry Christmas. :santa:

Best Regards,
Anton

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Hey @kaydevfr ,
Thank you for your patience.

I carefully tested our plugin on the plugin demo page, and everything works as it should. The EXIF date appears when you download the photo.
To see it, you need to upload your photo to the plugin, then download it to your computer and go to “Properties” to see all the necessary information. (This is for Windows).
On a Mac, there is an icon with the letter i.

Try it and let me know if it works for you.

Best Regards,
Anton

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