Services Plugins FAQs

Image Annotation Plugin - allow position editing inconsistent

On the example page, you have to click the “allow pin position editing” checkbox everytime you want to move a pin.

I would like to be able to move one pin, then another pin, then another pin etc.
If I have a WF that just “allow position editing”, and disables the “image is clicked” event, then I can then achieve this.

But if I add a WF step that write or updates the DB, it stops working after the move position change.

One thing I have noticed, is that is that anytime the “position change” event is triggered, the “image is clicked” event is ALSO triggered. (This doesn’t happen with “marker click” event which only triggers “marker click”)

I also get another strange issue. Where I have allowed multiple pin creation e.g.
click > pin 1
click > pin 2
click > pin 3

everything works fine until
click > pin 11

then the icon shows as a broken image.
Continuing to click to place pins triggers the WF but it doesn’t save to DB correctly.
If I run the “step by step” debug and step through it, it works fine.
Hitting “normal” mode again in debugger allows 10x more clicks fine, but then breaks again on the 11th

I can’t see any config on the plugin that has a limit

Hi @alcatravis ,

Thanks for reaching out! :pray:

We just double-checked our Demo Page but were unable to replicate the broken image issue. Could you try testing on our demo and let us know if you experience the same behavior?

Regarding the first part of your message, here are a few things to consider:

  • The “Image is Clicked” event triggering alongside “Position Change” could be due to overlapping event conditions. You might try adding conditions to prevent unwanted triggers.
  • If adding a database update stops position editing, it could be due to the way the plugin refreshes data. You could test delaying the DB update slightly or using a custom state to temporarily store positions before saving.
  • For continuous pin movement, keeping “Allow Position Editing” enabled throughout and handling database updates separately might help.

If possible, could you share more details about your setup? A Loom video or screenshots would be super helpful in identifying the issue.

Looking forward to your response! :sparkles:

Regards,
Support Team
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Hi @alcatravis,

Just checking in to see if you had a chance to test the issue on our Demo Page. Were you able to replicate the broken image behavior there, or does it seem specific to your setup?

Also, let me know if you need any further guidance on handling the position change and database update issue—happy to help troubleshoot! :rocket:

Looking forward to your update. :blush:

Best regards,
Support Team
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