Services Plugins FAQs

Image Annotation plugin not working

Help Needed
#1

I am using Image Annotation plugin for a while but since yesterday background images and marker in immage annotation canvases stopped working

in bubble preview I get:
Error converting image to base64: TypeError: Failed to fetch

in browser console I get an error related to CORS in https://cors-anywhere-zq.herokuapp.com

I even tried the demo page for the plugin and it is showing the same error :

hook.js:608 Element Image_canvas - Error converting image to base64: TypeError: Failed to fetch
Object
overrideMethod @ hook.js:608Understand this errorAI
annotations:1 Access to fetch at ‘https://cors-anywhere-zq.herokuapp.com///01edb34471ae707cb19886255d970881.cdn.bubble.io/f1727456561981x265869877307494120/location-pin.png’ from origin ‘https://zeroqode-demo-11.bubbleapps.io’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. If an opaque response serves your needs, set the request’s mode to ‘no-cors’ to fetch the resource with CORS disabled.

Is there anything I can do to override this as I rely on this plugin for a major business function in my app

#2

Hi @adnan,
​
Can you please tell us if the error is still present? If yes, kindly share a screenshot or screencast recording from your Browser console with the error message and plugin configuration in your editor.

Today, the Dev team has resolved the issue on the Heroku service side that might be affected by this plugin functionality as well.
Please check and let us know if the issue is resolved and if the plugins are functioning as expected.

Wishing you a great Tuesday. Once again, we apologize for any inconvenience this may have caused.

Best regards,

Support Team
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#3

issue is solved now :+1:t2:

thank you for your support

1 Like
#4

Hi @adnan,
​
Thank you for your confirmation. :raised_hands:
​
I’m glad everything is working smoothly now. If you need any further help or assistance, feel free to reach out – it will be a pleasure to assist you. :slightly_smiling_face:
​
If you’ve enjoyed using our plugins and have some spare time, we’d appreciate it if you could rate them. Just go to the Plugins tab in the Bubble editor, search for the plugin by name, and give it the stars you think it deserves.
​
Additionally, if you’d like to share your overall experience with Zeroqode, we’d be grateful if you could leave your feedback here: Review. You can also use the following links:

Your feedback is incredibly valuable to us and the Bubble community, and it motivates us to keep delivering high-quality products and excellent service. :blush:
​
Thank you again, and I hope you have an amazing week ahead. :pray:
​
Best wishes,

Support Team
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