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Image Compressor and Uploader does not work in a reusable

Plugins
#1

Hi team, please can you advise how to leverage please can you advise how to leverage “Image Compressor and Uploader” plugin in a reusable element?

The issues that I am experiencing, is that when I use the reusable Element more than once in a single page, it only appears to support one of the reusables (the first instance)

Please advise.

Thank you

#2

Hi @matt7,

Thanks so much for reaching out to us and for using our plugins :blush:

To efficiently assist you, could you please tell me a bit more about your use case and how you intend to use the plugin?

Additionally, a screen recording using a tool like Loom.com, showing us how you have set up the plugin, where the element is located, what you intend to do, and the issues you are experiencing at the moment, would greatly help.

I will try my best to help you and hope to hear back from you soon :pray:

Best regards :sunflower:

#3

Hi Dorel

Yes, so I am using “Image Compressor and Uploader” plugin within an image uploader reusable element (multimageuploader_compress), and I am then using this multimageuploader_compress reusable within several subsequent reusable popups (checklist A, checklist B etc).

The issue that I am experiencing, is that if I open my application and open Checklist A, I can successfully use multimageuploader_compress to upload images. If I then try open Checklist B (without refreshing), multimageuploader_compress fails to function.

I narrowed down the “issue” by placing two instances of multimageuploader_compress within Checklist A. What I then identified is that which ever multimageuploader_compress I use FIRST is the one that “works” and “records” the images. I have tried reseting the Compress A element and the resuable, but neither is allowing me to use the two multimageuploader_compress elements independently. In my opinion, they are SEPARATE elements, and shouldn’t be related / linked at all.

I hope this is clear. Is the only way to share a recording to make a public loom recording?

#4

Hi @matt7,

Thank you for the details :pray:

I’ve tried to replicate the issue on my side, but I still couldn’t do it without more information. If you could send us a screen recording as I mentioned earlier, it would be extremely helpful.

If you have any concerns about privacy, feel free to email us at support@zeroqode.com with the screen recording URL, and we can continue our conversation there :hugs:

Best regards :hibiscus:

#5

Hi Dorel

I have sent the recording to your support mailbox.

Looking forward to your speedy response.

Thank you!