Services Plugins FAQs

Image compressor and uploader doesn't work on android

Hi !

I have an app that I lapped on bubble app, and I’m using “image compressor” from zeroqode for the profile change function.

Fortunately it works on my app IOS and web.
But it doesn’t work on Android app.

The process is as follows.

  1. Click a profile picture
  2. Photo selection (Android native photo selection window works fine)
  3. Click the picture you want to upload
  4. Click, Android native photo selection window, automatically closed
  5. Nothing happens (not even stored in bubble storage)

Can you give me a solution for this issue?

The IOS is normally photo uploadable and stored in bubble storage.

1 Like

Hello @lifeshot92,

Thank you for reaching out to us.

I understand from your message that you are experiencing difficulties with the Image Compressor plugin on the Android app. Could you clarify whether you are using a wrapped app or accessing it through a mobile browser?

Please be aware that our plugin is primarily designed for web applications. We cannot guarantee full functionality on third-party wrapped apps, as they may include code that interferes with the plugins.

If this is the case, I recommend reaching out to the support team of the wrapping service, as they are better equipped to investigate any potential conflicts.

Thank you for your understanding and cooperation. I look forward to your reply. :pray:

Best regards,
Stefan