Hi, “select and compress” action works pretty well but when it comes to “compress from URL” it works very unstable. sometimes it works and sometimes it just throwing “failed to fetch” error even if input the same url value. anyone can help?
Hi @orhantopcu,
Thank you for your message, and We apologize for the delayed response over the weekend.We’ve thoroughly tested the plugin’s live demo page on our side with different URLs and did not encounter any issues—the plugin is compressing as expected.
However, to help us better understand and resolve the problem you’re experiencing, could you kindly provide more details on the following:
- Which device and operating system are you using when encountering this issue?
- Could you describe your specific use case, the current results you’re seeing, and what you expect to happen instead?
- If there’s a plugin update available, please switch to the latest version and let us know if that resolves the issue.
- Are there any error messages showing up in the browser console or the Bubble Debugger that might help us identify the problem?
- It would be helpful if you could share screenshots or a screencast of your setup. This will allow us to replicate the issue and investigate further on our side.
We appreciate your cooperation, and we are looking forward to your response so we can assist you further.
Best regards,
Mina
Hi @orhantopcu,
I hope you’re doing well! I just wanted to follow up on my previous message to see if you had a chance to review the requested details.
If you could share more details about your setup, or let us know if the issue has been resolved, we’d be happy to assist further and ensure everything works as expected.
Looking forward to your response!
Best regards,
Mina