Services Plugins FAQs

Imgix error thrown

Hi, I keep receiving the same error when I try to upload files over 20mb. This doesn’t occur when I use multiple smaller files under 1mb.

The plugin “Imgix” Image Processing / element Imgix Processing threw the following error: TypeError: Cannot read properties of null (reading ‘replace’)
at eval (PLUGIN_1527256328716x938918962436505600/-Imgix–Image-Processing-update–Imgix-Processing-.js:176:65)
at https://filelock.io/package/run_debug_js/08189985a02edee57cde4390801524a76ced6d50fd4c53415c85734695272aff/xfalse/x17/run_debug.js:6:2396319 (please report this to the plugin author)

The problem seems to only occur based on specific file sizes and when using large sized files between 10-50 mb.

An added note, I think it would be helpful if there was a way to detect whether an image has been successfully processed. I am running the imgix process on a loop that works for 10-15 smaller files but when larger files are put in I receive the error. With the ability to detect when a processed image is processed, I can trigger the workflow to loop again. I don’t think this is the issue but it would help a ton.

Hi @Justin.J,
Thank you for reaching out and sorry for the late reply due to the weekend.

Would it be convenient for you to share more details about the issues you’ve encountered?
Namely, screenshots and screencast of your setup, the issue you see, expected result, for screencast recording I can suggest using the Loom tool. Steps to reproduce the issue.
These details will help us reproduce your use case on our side and check if the same issue appears.

Looking forward to your reply.
Regards,