Services Plugins FAQs

Input Mask in Phone number plugin

Plugins
#1

Hi, I recently purchased the phone number input plugin but noticed the input mask for Mexico is wrong. We plan to use it in Mexico and the input mask currently has 13 numbers when it should only be 10, just like in the United States. I don’t see a setting to change this, how can I fix it?

Thanks

David C

#2

Hello @davidgcavazos, thank you for your message and thanks for intending to use our plugin :pray:t3:

Thanks for letting us know regarding the issue with the number of digits in Mexico.
We will take a closer look and see what could be done from our side, once there will be any update I will get back to you with a message in this thread.

Sorry for the inconvenience :pray:t3: and thanks again for letting us know about the issue :slight_smile:

Have a great rest of the day!

#3

Hi @davidgcavazos, thank you for your patience.

I got some good news regarding Mexico’s phone format number, our developers managed to update the plugin to version 1.28.0. With the new update, Mexico’s phone number format has only 10 digits. Please make sure to update the plugin on your side and test it :slight_smile:

Let me know if there is anything else we can assist you with.
Have a great weekend ahead!

#4

Works like a charm!! Thanks so much for your help!

2 Likes
#5

Always welcome, David! Glad to help :hugs:

In case you got a minute or two, I would like you to kindly ask to rate our plugin and leave a short review. If you like our plugin, we would be grateful if you can rate it by going to the Plugins tab in Bubble editor. Find the plugin by its name and give it as many stars as it deserves :slight_smile:

Thanks, David

Have a good day!

#6

Hello guys,

I have bought the Phone number input plugin…
New Mexican mobile numbers now starting with 56 but the plugin doesn’t accept them.
Can you add them as a valid mexican phone number (56…)

#7

Hello @omar2

Thank you for reaching out.

I have sent the request to our developers to check if it would be possible to add new numbers, as soon as I have an update on this plugin improvement I will get back to you :slight_smile:

Please let me know if you have any other questions.

Have a nice day.

#8

Thank you for your patience @omar2

The plugin has been updated to the latest library. Please upgrade to Version: 1.31.0. and let me know if it works well now :slight_smile:

Please let me know if there is anything else I can help you with.

Have a nice day.