I have recently installed your Intercom plugin but have a few questions:
How can I show and hide intercom with a workflow action (example: show when clicking in a button)?
Can I make intercom show always in just some pages (example: index) but on other pages (example: app-page) use the workflows question in point #1 to show and hide accordingly?
Is it possible to use intercom for “logged out users” in #2 and intercom for “logged in users” in #1?
What are the main differences between installing intercom via google tag manager and with Zeroquode Plugin?
Hey, @tyler1 unfortunately I had to go for a different plugin.
I went for the NocodeVenture one and now everything is working as expected. Sad because I love Zeroqode products but I was in a hurry and needed a solution ASAP.
Please accept my sincere apologies for the late reply.
We went ahead and started the creation of separate document for this plugin. Even if you are not going to use this plugin anymore, thanks to your request other users will get the doc that, hopefully, will ease the usage of the plugin.
Sorry again for not responding you for a long.
Once the documentation will be created, we provide answers to the list of these questions (@tyler1). Sorry guys for the delay. Please wait a bit more.
First of all, I’d like to answer @zavitac’s questions.
Unfortunately, our plugin does not provide this option. By default, if the plugin is installed into the app and has the correct App_ID/API Key values, the Intercom button will appear on each page of this app.
By default, it is not possible, unfortunately, as the plugin does not include such actions. It is a free plugin, thus, in case if you have a desire/free time and skills, you can implement those features on your own into the plugin code:
By default, the Intercom is accessible for all kinds of users (logged in and not logged in). But the “filtration” feature is not present in the plugin at the moment. I presume such functionality can be achieved with Intercom documentation - where you can find the info on how to create different campaigns and bots, which can be triggered by different cases (user logged in, etc).
Our plugin is a simple tool that you can customize (the plugin code) any way you need. It seems to be just a bit more flexible than the Google Tag’s option, but only in case, you have some REST API skills, etc.
The Google Tag’s option is more convenient because of the handy interface, that allows you to customize your Intercom more easily. Not sure what else advantages/disadvantages Google Tag>Intercom integration tool has, but I suppose it’s up to each unique user which product to use.
Please take a look at the above post I have created. There you can find an instruction on how to set up the plugin keys and where to find them.
Sorry, this plugin does not have a demo page because it is super simple - you just have to install the plugin in your app and the intercom will appear on each page of your app.
Next, you have to set up your intercom dashboard the way you need. How to do it, you can find here:
Hi, I have successfully installed the plugin and Intercom is showing in the UI. What I am confused about is how to setup the User information to be sent to Intercom. I can’t see this mentioned anywhere in the guides.
The error message (HTTP 401) indicates unauthorized access. This means that while the API call is correct, the server has refused it due to an incorrect access token.
To resolve this, please ensure you follow the steps outlined in our documentation to obtain the key. Also, ensure that you are using “Bearer” before the key in the plugins tab: [image]
Thank you for your message, and I apologize for the delayed response over the weekend.
I’m glad to hear that our previous suggestions were helpful to you. Regarding your question about passing additional data from your application, unfortunately, the plugin API’s does not support this functionality, it only allows for retrieving specific conversations or contacts.
Thank you for your understanding. If you have any further questions, please don’t hesitate to ask.
