Services Plugins FAQs

IP & Address Lookup - New Plugin from Zeroqode

Plugins
#21

Hello, @Edw. Thanks for reaching out.
Apologies for the late reply.

The IP & Address Lookup plugin uses these free JS libraries and some Google Maps APIs:
Using GeoJSON with Leaflet - Leaflet - a JavaScript library for interactive maps

The way you can use it is quite simple - place the plugin element on the page and the plugin will return you the current user’s data right after the page load. Don’t forget to use some text elements for displaying the received data from the plugin.

Use the plugin demo page as an example:
https://zeroqode-demo-04.bubbleapps.io/ip_adress_lookup

I hope it helps. Take care.

#22

Hi, I am getting this error 'Please provide a valid Google API key to “Settings > General” application tab!
Cannot read properties of undefined (reading ‘google_map_key’)’ does this plugin require Google Map API keys

#23

Hello, @aniagnesighile
Thanks for reaching out.

Firstly, please allow me to note that in some cases, the current user’s IP can’t be returned because of the browser/security settings, third-party browser extensions, or using the VPN blocking services.

As for your question, the plugin uses the Google map API key, that’s why you need to add your API key in Settings, you can check it here

Also, please check our Demo Page for the correct settings of the plugin: zeroqode-demo-04 | Bubble Editor

Best regards,

#24

How many requests can this plugin pull per month maximum?
I am not familiar with internet technology. Sorry if I’m asking crazy questions.

#25

Hello @narumi,
Thanks for reaching out!

Please let us check your request, I will get back to you with feedback as soon as possible.

Best regards,
Gulce

#26

Hello @narumi,
Thanks for your patience. :pray:

We’ve checked the plugin library and I would like to inform you that there is no limitation per day or month. However, please note that there is a limit of 30,000 requests per minute and 300 requests per minute per IP address.

In case you have any other questions, please let me know.

Best regards,

#27

hello @Gulce,
Thank you for your reply.
It was very helpful. I would feel comfortable using this plugin.

If you don’t mind, could you please tell me where in the leaflet the limitation of that request is mentioned for future reference?
If for some reason it is difficult to do so, that is fine.

1 Like
#28

Hello @narumi,
Apologies for the late reply due to the weekend. :pray:

Sure, thing. You can check it here: Maps JavaScript API Usage and Billing  |  Google Developers

If I can help you with anything else, please let me know.

Best regards,
Gulce

#29

Hello,

I have a few questions about the IP & Address Lookup Plugin and how to best implement it for my use case:

  1. Location Permission Behavior:
    If I place the IP Lookup element on a registration page to restrict access to certain countries, the browser prompts the user with ‘Allow x.com to access your location?’.
  • What happens if the user selects “No”?
  • Does this bypass the country restriction safeguard?
  • How should this scenario be handled to ensure unapproved users cannot proceed?
  1. Workflow and Option Set Integration:
    I’m using an Option Set for the approved country codes. My goal is to allow registration only for users from approved countries.
  • What is the correct way to set up the two conditionals for this workflow:
    a) Proceed with registration if the detected country is on the list.
    b) Redirect to another page (or show an error message) if the detected country is not on the list?
  1. Security Flag by Bitdefender:
    I noticed that Bitdefender flags the plugin as unsafe.
  • Can you confirm if there’s any known issue or provide clarity on why this might happen?

I appreciate your guidance on these points. Thanks in advance for your help!

Best regards,

#30

Hi @mark7,

Thanks a lot for reaching out to us and expressing your interest in our plugin :pray:

I’ll answer your questions one by one to ensure we don’t miss anything!

  1. Even if the user denies the location permission on the website, the plugin can still return the country code. This means you can implement the region block you desire on your website.

  2. There’s not much difference in how you set up the integration using the country returned from the plugin element. Since I’m not fully aware of your setup and application, please take my next suggestion with a grain of salt. I believe you’ll need to set up two workflows, depending on whether the user is in the allowed country list or not, and then continue based on that.

  3. I’m not sure why the plugin is flagged as unsafe, but I assume it’s because the software thinks the plugin is requesting unsafe location data. The plugin itself can’t and doesn’t store any information retrieved by the API.

Please let me know if there’s anything else I can assist you with or if there are any other points you’d like me to clarify.

Best regards :sunflower:

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#31

Hi Doral, The plugin stops randomly working after a few hours. Why is that?
I believe I paid for the full subscription.

I HAD IPLOOKUP A which was working fine. It is still present but has stopped working.
I Then added iplookup B next to it and it worked but still not A.

I made sure by adding
iplookup A country code A (first, not visible) = A
iplookup A country code B (second, now visible) = US B
Both are present.ie IPLookup A & IPLookup B on the same page now
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#32

Hi @mark7,

I’ve tested the plugin on multiple pages of my site, and everything seems to be working as expected.

Could you please check the developer console of your browser to see if you have any specific errors related to the element A of the plugin?

I’ve reached out to the developers to inquire about this behavior and am currently waiting for their feedback!

In the meantime, could you share your page with me so I can see the behavior for myself and try to identify the cause of the issue?

Best regards :hibiscus:

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#33

Hi @mark7,

I wanted to send you a small reminder about the behavior you’ve encountered with the IP & Address Lookup plugin. Could you please let me know if it’s working normally now or if you’re still having the same issue?

Looking forward to your next message :pray:

Best regards and happy holidays :christmas_tree: :sunflower:

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