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Issue with plugin walktrhough 🚩 Walkthrough / Onboarding Tour Published March 2024 • Updated today

I installed this plugin. seemed to work perfectly but i am reporting an issue.
on the first 5 pages all ok.
on the 6th and 7th seems not getting the title, decription and does not take properly the element.
can someone help?
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Hi @lorenzo.marin92,

Thanks so much for reaching out to us!

We wanted to confirm that we received your message and we will get back to you soon with more information!

If you have more questions in the meantime, feel free to share them here :pray:

Best regards :sunflower:

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Hi @lorenzo.marin92,

Thank you for your patience while we review your reported issue. :pray:

To better assist you, could you please provide more details about your setup? Specifically:

  • Screenshots or a screencast of your workflows, particularly how the plugin is set up on the pages.

Additionally, have you tried using the “Schedule delay after 1 second” workflow action? This can sometimes help if the data is not loading properly or if there’s a delay with element rendering.
image

Looking forward to your reply! :blush:

Best regards,
Support Team
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Hello,

the walkthrough opens only when page is fully loaded and user click on a button.
i attach workflow
image





This one instead works, same thing: