Services Plugins FAQs

Issue with Poster Img on Bubble Videos

I recently purchased the Plyr plugin, which is working quite well, with one big EXCEPTION. The ability to add a custom “Poster” image (that shows up before the video is played) doesn’t appear to be working when playing a video from Bubble.

This feature doesn’t appear to be working on Zeroqode’s own example plugin page either.

See below screen shots.

Any ideas on a fix?

thx


Hello, @mkrandel. Thank you for your request.

Indeed, the Poster feature works improperly at the moment. We will fix it asap and I let you know when you can test it out. Thank you for informing us about this and for your patience :pray:

Regards,
Kate

@mkrandel,

Thank you for your patience! We have updated the plugin Plyr - now the posters bug is fixed.
Would you kindly update your plugin to the latest version and verify that the issue is resolved for you?

Thank you, with your help, we become better every day :slightly_smiling_face:
Regards,

try to play around with the settings and extensions

what kind of app are you using?