Services Plugins FAQs

Issue with the OpenAI ChatGPT4o Vision Assistant

#1

Hi community !

When i try to generate an image via the OpenAI ChatGPT 4o Vision Assistant plugin, i have an error, and i can’t find any solution on the internet so i ask here, here is the error :

The service OpenAI - Generate Image just returned an error (HTTP 400). Please contact the plugin author directly for feedback. Raw error:

{
“error”: {
“code”: null,
“message”: “You must provide n=sanitized1 for this model.”,
“param”: null,
“type”: “invalid_request_error”
}
}

And i really don’t know or find what is n=sanitized1

Can you help me please ?

Best regards,
Rémy

#2

Alternatively you can use DALL·E to generate image.

#3

Hi @remy.ardurat ,

Thank you for reaching out to us and providing details about the issue you’re facing!

We’ve just checked our Demo Page and didn’t encounter any issues with the OpenAI ChatGPT 4 Vision Assistant plugin. To assist you effectively, we’d appreciate if you could provide additional information about your setup and the specific issue you’re experiencing.

Here’s what would help us diagnose the problem:

  1. A detailed description of your use case:
  • What are you trying to achieve with the plugin?
  • The exact steps you’ve taken to set it up.
  1. Screenshots or screencasts:
  • Show how you’ve configured the plugin elements and workflows.
  • Highlight where the issue occurs and what you were expecting instead.
  • For screencasts, Loom is a great tool to record and share your setup with us.
  1. Device, OS, and plugin version details:
  • Let us know the type of device, operating system version, and browser you’re using.
  • Confirm the version of the plugin installed.
  1. Plugin updates:
  • If an update for the plugin is available, please try installing it to check if it resolves the issue.

Additionally, we suggest reviewing the plugin’s documentation and demo editor page to ensure the setup aligns with the intended usage.

If the issue persists, please share the details mentioned above so we can investigate further and assist you promptly.

Looking forward to your response! :pray:

Best regards,
Support Team
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#4

Hi @remy.ardurat,

I wanted to follow up on my previous message regarding the issue you’re experiencing with the OpenAI ChatGPT 4 Vision Assistant plugin. Have you had a chance to gather the requested details or try the suggested steps?

We’d love to assist you further and ensure everything is working as expected. If the issue persists, please feel free to share:

  1. A detailed description of your setup and use case.
  2. Screenshots or screencasts showing your configuration and the issue.
  3. Device, OS, browser, and plugin version details.

If there’s anything else you’d like to share or need clarification on, don’t hesitate to let us know!

Looking forward to your response. :blush:

Best regards,
Support Team
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