Templates Plugins Courses

Issue with Video Player of mobile device

Paid for the Video Player Plugin. Spent a day setting up a simple repeating group with 11 tutorial videos loaded as mp4. Works fine on desktop but when tried on cellphone generally the videos do not play. Sometimes one will play but mostly all videos come up with message "The media could not be loaded, either because the server or network failed or because. the format is not supported. ". Is this a known issue or any advice? Cannot go live with it if it does not work on mobile devices… Thanks,

@glosmo,
Apologies for the late reply. :pray:

Please find my reply in this thread:

Regards,