Link Info and Preview Quit Working

[chris6]

Hi, I’ve been using Link Info and Preview plugin for months now and it’s worked great. Today it quit working. I haven’t changed anything. It’s a production site www.tuxconcierge.com and there have been no releases in around 2 weeks. Is there anything broken on your side? These links should all show previews. They usually show up in Outlook Web, iOS Messenger, etc.

Home Page:

TUX Concierge Portal

Service Listing:

Click Here to Review and Book Private Yacht Charter on TUX!

Property Page:

Click here to view your TUX concierge service offerings for your upcoming...

Now that I’ve posted I’m really confused. It’s showing previews in this post but not in Outlook Web. I’ve verified that outlook web is configured property with URL previews turned on.

[Gulce]

Hi @chris6,
Thanks for reaching out.

Please note that if links are accessed from a suspicious source (the destination site decides which source is suspicious), it may not provide the required data and we can’t influence that unfortunately. But, if you can provide more details (any additional explanation and a video recording of the issue) we can better understand the problem and see if we can help.

Looking forward to your reply.

Best regards,
Gulce