LinkPreview plugin is working for other links but not for Youtube video links. I get the actual link as the title and an error in the description.
it seems to be working in our demo page, can you give us more details so we can debug? What kind of youtube links are you feeding to the plugin ?
Please also share some screenshots etc.
thanks!
Looking for something like this plugin : https://bubble.io/plugin/link-info-and-preview-1548104307024x136756028470198270 but i need to make sure :
1- can i add unlimited links and get the result of the links " Link preview " without any restriction or limited numbers ? for example there are a lot of similar plugins available but with limited numbers of the links preview and offering pricing model !
2- Client side or server side plugin ? i mean In the backend is it possible to use this plugin multiple time from different users at the same time without without any issues ?
BR
Hi @ciscotreasure, thanks for reaching out.
Allow me to reply to your questions accordingly:
Q1. Can I add unlimited links and get the result of the links " Link preview " without any restriction or limited numbers?
R1. Sure thing you can. The plugin uses two methods to retrieve the link information. Either using the plugin’s visual element on-page or as an API request to retrieve the data.
For the API request, there is no limit in place for the foreseeable future as far as we know.
Q2. Client-side or server-side plugin?
R1. Plugin mostly uses the user side capacities, so there should be no issues for users that will use it from your app.
Hope it helps.
Regards,
1 Like
Thank you , I’ve purchased the plugin and it works great ,but sometimes when i add links it give me this popup error , please check the screenshot
Link sample I’ve added : https://bit.ly/3bCYlLK
BR
Hello, @ciscotreasure. Thanks for your request.
Let us please investigate your request with our dev team. I hope we can find a useful solution in this case. The investigation might take some time so please be patient 
Thank you for understanding 
Regards,
1 Like
Thank you for the support , Looking forward for the update
Regards
Dear @ciscotreasure, thanks for your patience.
We’ve made an investigation with our developer team and found that unfortunately this issue can not be fixed from our side. It relates to the libraries that are used by the plugin. Apologies for the inconvenience.
Even if we test the Fiverr-related link directly on the library page, the issue still exists. Link to the library: https://link-prevue.herokuapp.com/
In order to find a possible solution, allow me to recommend you to address the support service of the library provider (https://www.heroku.com/), namely https://help.heroku.com/, maybe they can help to solve it.
Hope it helps.
Regards,
Thank you @Serg for the support .I’ve contacted with herokuapp ,but i still didn’t receive any reply yet ,in the meantime can this plugin support links with Arabic title or description ?
BR
1 Like
Hi @ciscotreasure, sorry for the late reply.
Replying to your question, yes it can work with Arabic title and description text, please see the screenshot for reference: https://prnt.sc/10jkc1u
As for taking and showing titles and descriptions of videos hosted on Youtube, let us please investigate this issue with our dev team. I hope we can find a useful solution in this case.
The investigation might take some time so please be patient.
Regards,
Thanks a lot @Serg, really appreciate your quick support . Actually my query was about the Arabic "YouTube Video title and description " . Please take your time and hopefully find the solution for this case
BR
2 Likes
Hi @ciscotreasure, thanks for your patience.
We have pushed a plugin update, that has fixed the option YouTube Video title\description display https://prnt.sc/10o56u3.
To check changes, please upgrade your plugin to the latest version (Fixed problem with the Arabic language) and give it a try.
Regards,
1 Like
Hi @Serg ,Thanks for the update . unfortunately this update makes some main problem with this plugin workflow ,I found that the custom state " Link info (Link preview ) " is not available in the latest update
- Please notice that i am using the same login as in the demo ,this custom state (Link info Link preview " came with the plugin but after the latest update it disappear ! please check the screenshot
Hi @ciscotreasure, thanks for noticing and reporting the issue.
Let us once again investigate with our developer team, what could be the cause.
It might take some time so please be patient.
Regards,
1 Like
Hi @ciscotreasure, thanks for your patience.
We have pushed one more plugin update, that has fixed the list of available custom states.
To check changes, please upgrade your plugin to the latest version (Api migration to a new version) and give it a try.
Regards,
1 Like
Hi @Serg thanks for the update ,I’ve tried it (Upgrade to 1.6 version ) and i faced this problem :
- When i add the YouTube Links , it back with this result ( for all Links ) /please check the screen shot
1.4 is the best version and it works fine , but the issue was with the YouTube links with Arabic font ONLY .
Thanks in advance
BR
Hi @ciscotreasure, thanks for your prompt reply.
We’ve checked the plugin functionality on our side and it works well. Kindly check our Live Demo page, it also contains a Youtube link: https://zeroqode-demo-14.bubbleapps.io/link-preview
Please be sure that you’ve placed the Youtube link on the right input field of the corresponding plugin element.
In case the issue still persists, to be able to help you, please provide more details:
- the preconditions (related element settings and workflow), for reproducing this issue;
- Loom video record of reproducing your issue.
Looking forward to your reply.
Regards,
1 Like
Hi @Serg , checking the plugin demo " https://zeroqode-demo-14.bubbleapps.io/link-preview " you mentioned ,but it didn’t work , please check it as i can’t change anything in the work flow "Read mode only " ,please check the screenshots i took from your demo page
1 Like
Hi @ciscotreasure, apologies for one more same message.
Let us please investigate this issue with our dev team. Once it will be fixed, I will notify you.
Thanks for your patience and understanding.
Regards,
1 Like
Dear @ciscotreasure , thanks for your patience.
We’ve made an investigation with our developer team and found that unfortunately that since January 31 2021, the CORS policy for browser has changed and it seems that used library no longer meets the requirements.
If you go to the library page, you can see that it no longer works: https://link-prevue.herokuapp.com
We will check how feasible it will be make a plugin improvement. As for timeline, we cannot guarantee any estimates on this matter, unfortunately.
Until then, please use the plugin version that is workable/applicable for you atm. Sorry for the inconvenience.
Once the plugin will be updated, I will let you know.
Thank you for understanding.
Regards,