Services Plugins FAQs

Map Pins failing to load image

Hello friends.

I am having quite the issue with my mapbox map lately. I have tried changing out the files, renaming the files, different file formats, all sorts of stuff but have had no luck. Strangely enough, I hadn’t changed anything as far as versions of the plugin or any related workflows when the issue came up.

attached are the console errors from Chrome Inspector and the error from the Bubble.io preview.

Please help!


Hi @thecheauxco,

Apologies for the delayed reply :frowning:

We checked over on our side and we had no issues inserting the marker icons. Could you please attach some screenshots of how you set up the workflow of the “add marker” action and anything that you think might be of help to us?

Thank you for understanding!

Hope to hear from you soon :hugs:

Hi again @thecheauxco

I checked with the developers regarding the image format for the pins. Make sure that you are using images with .png, .webp, and .jpg formats as these are the only accepted ones.

Hoping to hear from you soon :hugs:

Cheers!