Hello @viniyxcontato,
Thank you for reaching out to us.
I’ve already responded to your email previously, but I’m also replying here to ensure you receive my message. Please feel free to respond in whichever medium is more convenient for you, whether here or via email. Here you mentioned both free and paid plugins, but we only have one free plugin named “MasterVoice.” Could you please clarify which specific plugins you are referring to?
Regarding the difficulties you’re experiencing with the plugin setup. To help us better understand and address it, could you please provide more details about your use-case? Specifically, it would be helpful to see screenshots and screencasts of your workflow setup, the plugin element, the issue you’re encountering, and what you expect to happen. For recording the screencast, I recommend using the Loom tool.
Please make sure to record the video in step-by-step mode with your browser’s console open, so we can see if there are any error messages. Please share the link with us to better understand your setup.
Additionally, you mentioned that the live demo is not working for you. Could you include this in your video as well, where you will show what exactly have you tried to use it and what went wrong? Please also let us know which device and browser you are using, and whether you have experienced the same issue on different browsers.
Thank you once again for your cooperation. I look forward to your response.
Best regards,
Stefan