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Multi dropdown input native crashes page

Plugins
#1

Hi,

I subscribed and added the multi dropdown input native plugin to my page with basic settings and everything worked fine. I then uninstalled and unsubscribed the plugin so I could look at competitors plugins and then once done I resubscribed and installed this plugin.
However, I now get a completely blank page when trying to run via play button or bubble go with the plugin on that page and with the same settings as before. As soon as I delete the plugin from my page, the page appears correctly.
Is this a subscription issue, and if so, is there a workaround so I can get it running again.

Thanks

#2

Hello karwinapps,

Thank you for your message. Since it’s a native plugin, debugging through the browser won’t be possible, but here are a few steps to try:

  1. Clear your browser cache and refresh the page.
  2. Reinstall the plugin: Remove the plugin element, save the page, and then add the plugin back.
  3. Check the plugin version: Ensure you’re using the latest version of the plugin after reinstalling.
  4. Test on a blank page: Create a fresh page with just the plugin to see if it loads correctly.
  5. Ensure proper setup: Double-check the configuration and make sure everything is correctly set.

Let me know how it goes, or if you need any further assistance!

Best regards,
Egor Smorodinov,
Support Team
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