Services Plugins FAQs

Multi Uploader Error When Uploading to Uploadcare

I am using the multi uploader with uploadcare. I have copied my uploadcare public key into the element. However, I am unable to upload any items. I get an error regardless of the image or document I try to upload.

Seems to be more of an issue with Uploadcare as I was able to get everything working with Filestack.

Hi @MikeH, thanks for reaching out.

During the plugin setup, please be sure that you are following the indications of supporting documentation: Multi-Uploader Plugin - Zeroqode Documentation

You can also see a plugin workable example:

Also, allow me to recommend you to check your Uploadcare subscription settings - https://uploadcare.com/pricing/, because there are certain limitations, depending on the selected pricing plan, that might be causing your issue.

In case the issue will persist, please attach all the necessary info like:

  • app settings screenshots (including console and debugger tab);
  • the preconditions (related element settings and workflow), for reproducing this issue;
  • Loom video record of reproducing your issue + how and when you receive an error, etc.

This information will help us to investigate and resolve your case.

Thank you for understanding!

Regards,