Hi. Dumitru,
Thank you for responding.
I already checked the connection sides, but it seems no problem.
[Service Specifications]
Video is completely off, and what allows multiple people to make a group call with audio only feature.
I’m not sure how to read Console.logs and haven’t been able to check them. sorry.
The red microphone symbol appears at the top of the browser on both the iphone and Macbook, so I think the device recognizes it correctly, but in some cases it doesn’t appear on the iphone. In all cases, the other side often shows it too.
Specific details of the error
1.I cannot hear the sound of the other person when I enter the room.
2.When you enter a room, the other person’s voice is audible, but the other person cannot hear your voice.
3.The other person’s voice is not audible when you enter the room, but your voice is transmitted to the other person.
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When more than 3 people enter the room, you can talk to 2 people but cannot hear the other person.
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There is a lag of more than 10 seconds even if the voice is audible.
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After entering a room and talking for a while, the voice suddenly disappears. At one time, I could talk for more than 30 minutes without any problem, but then it stopped suddenly.
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iphone 7’s Safari doesn’t even show the microphone mark at the top of the browser. I’ve checked the settings in the device, and iPhone 7 Brave is the same.
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In spite of these bugs, I can talk for more than 2.5 hours without any lag when I can talk.
In that case iPhone 8 and Macbook Pro 2019, iPhone 7 and Windows 10 Laptop (model unknown), iPhone 8 and Macbook Pro 2019 and Windows PC case.
The same laptop (I currently using 2019Macbook Pro) may not be heard on different browsers.The two tested browsers were Safari and Brave, and Brave could not be heard when talking to the user after entering the same room with two browsers open in different windows.
The devices that have been found to have the bug are MacBook Pro 2019, iPhone 7, Samsung Galaxy, Windows 8 Laptop of unknown model
The iPhone 8 can be used without problems.
The current solution to the bug is to have the Agora Connector enter the room every second when entering the room.
Thank you,
16ec099z