Services Plugins FAQs

OCR Plugin not working

I bought the OCR - Convert Images & PDF to text plugin.
I also bought a pro api key, and it is still not working.

Can I get help?

Hi @jalengonel, thanks for reaching out.

For a better understanding of your case, please share a screencast (I recommend using the Loom tool), with the use case setup that you’ve made. It will allow us to identify any possible issue much faster.

Also, as a workable setup reference, please check our demo editor page: zeroqode-demo-12 | Bubble Editor

Looking forward to your reply.

Regards,

Hi, here’s the Loom Loom | Free Screen & Video Recording Software | Loom.

I apologize it seems a little scattered. It’s because I got it to run off an api connector in the meantime. That being said, I would still like to use the api for the ready made list of text.

As you see, I have it run, but unlike the demo editor there is on ability to place in the endpoint link for the workflow action.

Hi @jalengonel, thanks for sharing the video.

This is noted, let us check internally what could be the issue. Once any feedback will appear, I will let you know asap.

Regards,

Hi @jalengonel, please let us know if you are using the newest version of the plugin. If not, please update it and check again for the presence of the endpoint field.

Looking forward to your reply.

Regards,