Onboarded users account not showing under connected accounts

[camerongrulke]

So I have the stripe marketplace plugin setup on my app to register users as sellers. It was working fine and I had 2 connected accounts that both show under my connected accounts on the stripe dashboard.

However, just now it stopped showing new connected accounts in my stripe dashboard. Everything else works. The users stripe account is created and verified, a seller id is created and saved to my data base, and stripes onboarding flow redirects back to my app successfully. The problem is that these new users accounts do now show under connected users and payments do not process.

Any suggestions?

[Ecaterina]

Hello, @camerongrulke
Thanks for reaching out.

As I understand you correctly, you are trying to create the Stripe Standart Account within your application:

Please note that in case of successful registration of the new user ( by implementing this workflow Screenshot by Lightshot ) user should be redirected to the page of the application for the successful completion of the registration.
Please find below the screenshots of the steps:

It is very important to complete the process by redirecting to the correct page.
Please check it and let me know about the result.

Best regards,