Services Plugins FAQs

Only one camera "Video device 1" shown on iOS for Barcode Scanner

Plugins
#1

Hi,

I’m using the “Barcode & QR Code Reader” Bubble Plugin to build an app that needs to scan barcodes. On Android & Chrome, “List of cameras” under the reader element correctly returns all cameras (front and back) and lets the user toggle between them as expected.
On iOS & both Chrome and Safari, the “List of cameras” under the reader element only returns a single camera “Video device 1”. This is also the case in the demo app. The issue here is that for all iPhones with a wide angle lens, the wide angle camera is being defaulted to and is the only camera that can be used. I have been unable to successfully scan a barcode with the wide angle lens.

How can I toggle to the regular lens on iOS using the barcode scanner?

Thanks

#2

Hello @jl123,

Thank you so much for bringing this to our attention!

Upon thorough testing across various devices, we too observed the anomaly you mentioned. Rest assured, our developers have been notified and are actively investigating the issue. I promise to keep you updated as soon as there’s any progress or resolution.

We appreciate your understanding and collaboration.

Wishing you a pleasant day ahead! :hugs:

#3

Thank you for the quick response @dorel!

Looking forward to hearing the update. Have a great day as well.

1 Like
#4

Hello @jl123,

Hope you are doing well!

We’re excited to inform you that we’ve released a new update addressing the camera list, particularly tailored for iPhones with wide camera lenses. Please ensure you’ve updated the plugin to version 1.47.0 or later by navigating to the plugins tab in your Bubble editor.

Should you run into any challenges or have questions about this or any of our other plugins, please don’t hesitate to connect with us here on the forum or directly at support@zeroqode.com.

Wishing you a fantastic week ahead! :blush: