Hi there,
I’m trying to use the custom format parameter rather than the a4 format, without success.
My Page1 element is 827x1170. So I set the custom format to 827, 1170.
I’ve tried ticking / unticking the “Calculate scale from Custom format”, but in both cases I have some issues:
Option ticked:
Option not ticked:
Any idea? 
Thanks
We appreciate you getting in touch with us!
Could you kindly confirm whether you are utilizing the plugin on a new responsive page with a fixed group layout? If that’s the case, rest assured that we are actively investigating this issue and plan to release an update to resolve it as soon as possible.
Additionally, if you are using a custom PDF format, please ensure that the “Calculate scale from Custom format” option is always checked.
We look forward to hearing back from you soon and wish you a wonderful rest of the week 
Hi @dorel thanks for answering,
Actually no, the page is with a “Align to Parent” layout. But I managed to find out what was the issue (too many conditional going on on my page breakers IDs.
Thanks!
Hello @spacetouristmusic,
I apologize for the delay in my response. 
I’m glad to hear that the issue has been fixed. If you have any other questions or encounter any further issues in the future, please don’t hesitate to reach out to us. You can contact us via email at support@zeroqode.com or here on our forum.
Wishing you a great day! 
