Page to PDF converter problems. Help me please

[mamorskimaciej]

Hello, I got a huge problem with converting pages to PDF.

I need to let user download a Interior/exterior project of theirs properties.

The project has few RG with pictures texts and it takes around 10 pages.

When I try to download it as a PDF, once it works and it download whole PDF (~15mb) and in other time(90% of downloads) it download only first page (150KB).

I’ve tried to make a pause(8sec) before the converting command, but it didn’t help.
Is it possible to manage this to works always and fluently? It’s extremely important for me.

[Stephan]

Hello @mamorskimaciej,

Thank you for reaching out.

I noticed this thread you mention using the Page to PDF Converter, so you can disregard the other thread and continue our conversation here.

I’m sorry to hear you’re experiencing issues with our plugin. To help us better understand the problem, could you please provide more detailed information?

We would appreciate screenshots and screencasts of your workflow setup, the plugin element, the issue occurring, and what you expect to happen instead. For recording screencasts, I recommend using the Loom tool.

Please record the video in step-by-step mode with the browser’s console enabled, in case there are any error messages there, and share a link with us so we can understand better your use case.
These details are crucial for us to replicate your setup and address the issue more effectively.

Thank you once again for your cooperation, and I look forward to your response.

Best regards,
Stefan

[mamorskimaciej]

Hi, as I said, I have 2 issues.

@Stephan

1. 90% of cases, only first page of document is downloaded.
2. RG between the pages cuts the rows.

What should i do? It’s one of my main features.

[Stephan]

Hello @mamorskimaciej ,

Thank you for reaching out to us.

I’ve reviewed both concerns you shared in your video.

Regarding the first concern where not all content is displayed in the generated PDF: It’s important to note that the Page to PDF plugin generates the PDF based on how the current page or group are looking at the moment you trigger the action. This means that if elements in the repeating group haven’t fully loaded or images are hidden, they won’t appear in the final PDF. To address this, you can use the Repeating Group state “is loading” to ensure all elements are loaded. Alternatively, you might position the PDF download button at the bottom of the page, requiring the user to scroll through and ensure all content is visible before generating the PDF.

For your second concern about elements being cut during the PDF generation: To prevent this, you can use the “Page break avoid inside” field in the action settings. Assign an ID attribute to the cells within the repeating group (or any other group you want to avoid splitting across pages) and input this ID in the field.

I hope these suggestions will prove helpful! If you have any further questions or need additional assistance, please don’t hesitate to reach out.

Best regards,
Support Team
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