PayPal Payouts Plugin

[editor]

Hi there,

I have a new application I’m building in Bubble. I am trying to pay out my contractors based upon an agreed amount per job.
The payouts amount I’m submitting to payout to my providers in their account is different by .50 on every transaction. Has anyone seen this before?

We are the zeroqode bubble plugin for the payouts, and the amount we are indicating to send is definitely spot on.

For example on this first one(in the screenshots below) where we are trying to send $467.50 and PayPal sandbox recipient area is only showing $467? Why are they all off by $0.50?

Can anyone help with this?

[Daniel.P]

Hello @editor!

Thank you for getting in touch, and please accept our apologies for the delayed response.
Could you kindly specify the exact Paypal plugin you are using? We have several Paypal plugins available, and having the specific details will help us assist you more effectively.
Looking forward to your reply!

Best regards,
Daniel

[editor]

It’s called PayPal payments free for bubble

[Daniel.P]

We are currently looking into this issue and will get back to you with a response as soon as possible.

Best Regards,
Daniel.

[Daniel.P]

Hi @editor,

We have taken a look at the plugin settings, and the reason you might see a difference between the paid amount and the amount of money in your PayPal account is because of the fees PayPal automatically adds to a transaction.

Please look at the following link which shows the transaction fees and various other useful information.

This plugin does not interfere with the PayPal fees, but the “PayPal payout” action returns information about how much the fee was, which you can integrate into your app for your users to know.

We hope this information has been helpful, and if you have any other questions, please feel free to reach out to us via our forum at forum.zeroqode.com or directly via email at support@zeroqode.com.

Wishing you a great day ahead

Best Regards,
Daniel.

[editor]

Hi @Daniel.P

I ran another test with a amount that did not include a decimal. $850.
For this transaction. The dev sand box account received the entire payment. This leads me to believe that it might be an issue with the payment amount from the plugin only sending the first part before the decimal. Are you able to check this?

I’ve attached a few screen shots to show you what I’m talking about.

[Daniel.P]

Hello @editor,

Could you please specify if you are using an element (PayPal buttons) of the plugin or an action (PayPal PayOut) in the workflow to make payments in your app?

Thank you for your cooperation!

Best regards,
Daniel

[editor]

@Daniel.P We are using the action PayPal Payout.

[Daniel.P]

Hello @editor,

Thanks for the information! We’re investigating the issue and will update you as soon as we have news.

If you have any other questions, please don’t hesitate to contact me.

Best regards,
Daniel

[editor]

@Daniel.P Do you have an update?

[Daniel.P]

Hi again @editor,
Hope you are doing well.

Wanted to let you know that we recently updated the plugin to version 6.11.0 - Updated the amount type in the element “PayPal Buttons”, and action “PayPal PayOut”. This update should fix the issue you reported, so now everything should work as expected.

Please update the plugin inside your app to the latest version and let us know if everything works well.

In case there will be other product-related questions, feel free to let me know.
Regards,