Services Plugins FAQs

PDF Conjurer Pro Issue

Hi @thilak014,

Thanks for your feedback.

Regarding the issue with the image component, could you please check the browser console for any errors or messages that might give us more insight into the root cause? This will help us pinpoint the issue more accurately.

If possible, could you share a short screencast of your entire workflow action with the debugger open? This will help us understand the sequence of actions and spot any potential issues more efficiently.

Additionally, this could be related to the recent Heroku server outage. You can check the Heroku status here: Heroku Status. Some of the plugin’s functionality is currently affected by this, and once Heroku service is restored, everything should return to normal.

We sincerely apologize for any inconvenience caused, and we appreciate your patience and cooperation. We’ll notify you as soon as everything is up and running again.

Looking forward to your response!

Best regards, :pray:
Support Team
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Hi @mina.rotari , thanks for the previous solution, now I’ve encountered into another bug.

When adding Column Header Title for advanced table, I always getting this error when generating the pdf.

Can you help with this, thanks.

Hi @thilak014,

Thanks for the update! :pray:

The error you’re seeing when adding a Column Header Title for the advanced table could also be related to the ongoing Heroku server outage. Some plugin functionalities are still impacted by this.

That said, the good news is that we’ve already started migrating our plugins to a more stable infrastructure. A few plugins have been successfully moved over, and we’re actively working on migrating the rest as quickly and safely as possible to restore full functionality.

We really appreciate your patience during this time, and I’ll keep you posted as soon as the migration affecting this specific plugin is complete.

Let me know if there’s anything else you’d like help with in the meantime. :pray:

Best,
Support Team
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Hi @thilak014,

Thanks again for your patience!

I’m happy to inform you that the migration is now complete, and the new update for the plugin has been pushed live. This update should resolve the issues you’ve been facing with the Column Header Title in the advanced table.

Could you please update to the latest version of the plugin and confirm if the issue persists? If it does, let me know, and I’ll be happy to assist you further.

Looking forward to hearing from you! :pray:

Best,
Support Team
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