PDF Conjurer Pro Issue

[divz]

The plugin was working great till recently we noticed a new issue that did not happen before.

The problem arises immediately after running the “Conjure PDF” workflow:

1. Sometimes, the URLs for the generated PDFs are created successfully, and other times, they are not. We store these URLs within bubble DB table & associate the URLs to a download button >
   so that our users can download the same pdf multiple times as needed instead of generating the pdf again

2. Based on our observations, we don’t believe the issue is related to file size, as the average file range between 100-150 KB & has between 2 - 10 pages so far.

3. Our PDFs use 1 photo & 1 QR code embedded within, apart from the usual text/ tables contents.

This inconsistency is impacting the ability to deliver the PDF document to our user. Pls help - stuck for days on this.

@Stephan @dorel @Vasile - can pls guide this noob here

[mina.rotari]

Hey @divz ,

Thanks for reaching out, and sorry for the delayed response over the weekend! I appreciate the details, and I’m happy to help.

Possible Causes & Fixes

Bubble Storage or Upload Issues – Check if your Bubble storage limit is being reached or if the file upload is failing in some cases.
Try adding a step to manually save the PDF URL and use the debugger to see if it’s empty.

PDF Not Fully Generated Before Saving – If some PDFs are missing, the workflow might be moving too fast.
Add a short delay (1-2 sec) before saving the URL.
Use the Bubble debugger to check if “Conjure PDF” runs successfully each time.

QR Codes & Images Not Loading – If these elements aren’t fully loaded, the PDF may not generate correctly.
Make sure QR codes and images have valid URLs before running the workflow.
If they’re dynamic, try preloading them.

Bubble Logs & Errors – There could be an issue showing up in the logs or browser console.
Check Logs → Server logs for errors.
Open Dev Tools (F12 → Console in Chrome) while running the workflow.

Could you also share a screenshot or screencast of your debugger and browser console when running the workflow? This will help us pinpoint the issue faster.

Looking forward to your response!

Best Regards,
Support Team
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[mina.rotari]

Hi @divz,

Just following up to see if you had a chance to review my suggestions regarding the PDF generation issue. Let me know if any of the fixes worked or if you need further assistance—happy to help!

Looking forward to your update.

Best regards,
Support Team
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[divz]

We have tried one and two - adding delay etc & also file storage has plenty of space since we’re only developing and testing - but these did not seem to solve yet.

We will try the others suggestions first before posting an update here again.

[thilak014]

Hi @mina.rotari , thanks for the suggestions, I’ve added 2 pause actions both are 1 sec each, the pdf url isnt generating, but I am able to download the pdf in a few seconds later, but the same problem is still persisting, that the pdf cannot be stored in our database, due to pdf not generated.

[mina.rotari]

Hi @thilak014 ,

Thanks for sharing more details about the issue! It sounds like the PDF is being generated, but the URL isn’t immediately available when you try to store it in the database.

One important thing to check is whether the “Save in File Manager” option is set to Yes in your Conjure PDF workflow action. This ensures that the PDF is properly uploaded to Bubble’s file manager, generating a URL that can then be saved to your database.

If you haven’t already, please try enabling this option and then use the generated URL in your workflow. I’ve attached a few screenshots for reference to help guide you through the setup.

Looking forward to your feedback.

Best Regards,
Support Team
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[thilak014]

Thanks for the suggestion, I do have checked the ‘Save to database’ option. but I am also confused whether are we using the correct plugin since in yours it is using “Save in File Manager”

[mina.rotari]

Hi @thilak014,

Apologies for the confusion! The screenshot I shared was from the Pro version of the plugin. However, the same approach applies to the free version as well.

To clarify, I tested it again on my own page using the free version, and it does generate a URL and save it to the database as expected. If you’re still facing issues, let me know, and I’d be happy to assist further!

Best Regards,
Support Team
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[thilak014]

I see, but the same issue is still persisting, the url isnt generated and didnt store into database in mine.

[mina.rotari]

Hi @thilak014 ,

Thank you for sharing more details! To better isolate the issue, could you try creating a basic setup as follows:

Start a PDF Model
Use the Conjure PDF Model action with the checkbox Save to Database enabled
Add a Text Element on the page to display the generated URL

This way, we can confirm whether the issue is related to the plugin itself or the current setup. Additionally, feel free to compare your setup with our test page here:
Test Page

Looking forward to your feedback!

Best regards,
Support Team
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[thilak014]

Hi, is it possible to make the pdf generation workflow as a backend process, since we want to trigger the pdf generation once user has made paid, so that will eventually be a backend work.

[thilak014]

Hi @mina.rotari , I dont know where’s the issue, but I tried with a minimal workflow to generate a pdf, like this here:

but it still didnt generate the url here:

[mina.rotari]

Hi @thilak014 ,

Thanks for sharing more details! Could you please try placing a text element on the page to display the saved PDF URL? This will help confirm whether the URL is being generated but not properly retrieved.

I’ve attached a few example screenshots for reference. Let me know what you find, and we’ll troubleshoot further if needed!

Looking forward to your reply.

Best Regards,
Support Team
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[thilak014]

Hi, I am able to see the pdf url now.

but it is only for a very small workflow (with very little number of steps)

[mina.rotari]

Hi @thilak014,

Thanks for your message.

It’s good to hear that you’re now able to see the PDF URL for the smaller workflow.

Since the issue occurs with larger workflows, it’s possible that the URL isn’t available immediately after PDF generation, especially if the process takes longer. Here are a few steps you can try to resolve the issue:

1. Ensure “Save in File Manager” is Enabled
   Make sure that the “Save in File Manager” option is set to Yes in the PDF Conjurer Pro action. This ensures that the PDF is uploaded to Bubble’s File Manager, which generates a stable URL.
2. Add a Delay Before Storing the URL
   After generating the PDF, add a small delay (1–2 seconds) before saving the URL to the database. This will give the PDF enough time to be fully generated and uploaded. You can use the “Pause” action in Bubble to insert this delay.
3. Use a Condition to Check PDF Availability
   To avoid saving the URL before the PDF is ready, use a workflow condition that ensures the PDF has been successfully generated before storing the URL in the database.
4. Ensure Image and QR Code Files Are Fully Loaded
   If your PDF contains external images or QR codes, ensure these assets are fully loaded before triggering the PDF creation. Delays in loading external resources could affect the final output.

Hope that helps!

Looking forward to your reply.

Best regards,
Support Team
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[thilak014]

Hi, I’m using the PDF Conjurer Pro version, when I add ‘Create table on PDFModel A’, then this issue appears, but this issue doesn’t appear in the free version, no matter how I change the content of the workflow. Can help me with this?

[thilak014]

Hi @mina.rotari , could you check my last message, thanks.

[mina.rotari]

Hi @thilak014,

Thanks for sharing this with me!

What’s happening here is that when the action is created in the Pro version, the color of the header is being generated with a null value (as seen in the screenshot attached). This is causing the issue you’re encountering. This feature is only available in the Pro version.

As a workaround, you can simply set a default color value for the header, and that should resolve the issue. I’ll also go ahead and inform the development team about this, so we can get a hotfix in place for it.

Let me know if you need any further help, and thanks again for your patience!

Best regards,
Support Team
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[thilak014]

Hi @mina.rotari , thanks for the previous solution.

I happen to encounter another bug. Whereby if I add the image component like in the screenshot, then the pdf doesn’t generate, only if I remove the image component from the flow, then only the pdf gets generated, could you help me out with this, thanks.

[thilak014]

Hi @mina.rotari, when adding columns into ‘Advanced Table’, do you know why the column’s color isnt white, but grey. I didn’t pass style nor color to the column, just the data only.