Services Plugins FAQs

PDF Conjurer Pro Issue

The plugin was working great till recently we noticed a new issue that did not happen before.

The problem arises immediately after running the “Conjure PDF” workflow:

  1. Sometimes, the URLs for the generated PDFs are created successfully, and other times, they are not. We store these URLs within bubble DB table & associate the URLs to a download button >
    so that our users can download the same pdf multiple times as needed instead of generating the pdf again

  2. Based on our observations, we don’t believe the issue is related to file size, as the average file range between 100-150 KB & has between 2 - 10 pages so far.

  3. Our PDFs use 1 photo & 1 QR code embedded within, apart from the usual text/ tables contents.

This inconsistency is impacting the ability to deliver the PDF document to our user. Pls help - stuck for days on this.

@Stephan @dorel @Vasile - can pls guide this noob here :frowning:

Hey @divz ,

Thanks for reaching out, and sorry for the delayed response over the weekend! I appreciate the details, and I’m happy to help.

Possible Causes & Fixes

:small_blue_diamond: Bubble Storage or Upload Issues – Check if your Bubble storage limit is being reached or if the file upload is failing in some cases.
:heavy_check_mark: Try adding a step to manually save the PDF URL and use the debugger to see if it’s empty.

:small_blue_diamond: PDF Not Fully Generated Before Saving – If some PDFs are missing, the workflow might be moving too fast.
:heavy_check_mark: Add a short delay (1-2 sec) before saving the URL.
:heavy_check_mark: Use the Bubble debugger to check if “Conjure PDF” runs successfully each time.

:small_blue_diamond: QR Codes & Images Not Loading – If these elements aren’t fully loaded, the PDF may not generate correctly.
:heavy_check_mark: Make sure QR codes and images have valid URLs before running the workflow.
:heavy_check_mark: If they’re dynamic, try preloading them.

:small_blue_diamond: Bubble Logs & Errors – There could be an issue showing up in the logs or browser console.
:heavy_check_mark: Check Logs → Server logs for errors.
:heavy_check_mark: Open Dev Tools (F12 → Console in Chrome) while running the workflow.

Could you also share a screenshot or screencast of your debugger and browser console when running the workflow? This will help us pinpoint the issue faster.

Looking forward to your response! :rocket:

Best Regards,
Support Team
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Hi @divz,

Just following up to see if you had a chance to review my suggestions regarding the PDF generation issue. Let me know if any of the fixes worked or if you need further assistance—happy to help! :blush:

Looking forward to your update. :pray:

Best regards,
Support Team
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We have tried one and two - adding delay etc & also file storage has plenty of space since we’re only developing and testing - but these did not seem to solve yet.

We will try the others suggestions first before posting an update here again.

Hi @mina.rotari , thanks for the suggestions, I’ve added 2 pause actions both are 1 sec each, the pdf url isnt generating, but I am able to download the pdf in a few seconds later, but the same problem is still persisting, that the pdf cannot be stored in our database, due to pdf not generated.


Hi @thilak014 ,

Thanks for sharing more details about the issue! It sounds like the PDF is being generated, but the URL isn’t immediately available when you try to store it in the database.

One important thing to check is whether the “Save in File Manager” option is set to Yes in your Conjure PDF workflow action. This ensures that the PDF is properly uploaded to Bubble’s file manager, generating a URL that can then be saved to your database.

If you haven’t already, please try enabling this option and then use the generated URL in your workflow. I’ve attached a few screenshots for reference to help guide you through the setup.



image

Looking forward to your feedback. :pray:

Best Regards,
Support Team
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Thanks for the suggestion, I do have checked the ‘Save to database’ option. but I am also confused whether are we using the correct plugin since in yours it is using “Save in File Manager”

Hi @thilak014,

Apologies for the confusion! The screenshot I shared was from the Pro version of the plugin. However, the same approach applies to the free version as well.


To clarify, I tested it again on my own page using the free version, and it does generate a URL and save it to the database as expected. If you’re still facing issues, let me know, and I’d be happy to assist further!

Best Regards,
Support Team
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I see, but the same issue is still persisting, the url isnt generated and didnt store into database in mine.

Hi @thilak014 ,

Thank you for sharing more details! To better isolate the issue, could you try creating a basic setup as follows:

:one: Start a PDF Model
:two: Use the Conjure PDF Model action with the checkbox Save to Database enabled
:three: Add a Text Element on the page to display the generated URL

This way, we can confirm whether the issue is related to the plugin itself or the current setup. Additionally, feel free to compare your setup with our test page here:
:link: Test Page

Looking forward to your feedback! :rocket:

Best regards,
Support Team
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