Hello, I’m using the PDF converter plugin to generate PDFs when a user clicks a button. All of the content is visible on the page that holds the button, and it’s all rendered/visible to the user at the time that they click the button, but occasionally the PDF seems to simply miss some content. So far it seems to be limited to Repeating Groups. Has anyone else dealt with PDF conversion intermittently missing elements? Our specific implementation is:
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Content to be converted is all in a popup, the popup has an ID, and the PDF Converter action aims at the popup ID.
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A Repeating Group is present on the popup and is used to enumerate related records (Line Items of the parent Quote is one application).
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All elements on the popup that should be included in the PDF are visible, and are done rendering before the Convert button is clicked.
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The Convert button connects to a workflow with a single action, Generate PDF.
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Occasionally the PDF document is missing the Repeating Group element.
Are there any best practices regarding how the Generate PDF action is invoked that would address this issue?
Thank you!
Paul